Larry
I visited store #10532 in Ontario…
I visited store #10532 in Ontario California on 12/16/24 and purchased several items.i was in a hurry so I didn't pay attention to Maria who put a pile of bills with the receipt on top in my hand after I paid with a $20 bill.i balled it up,put in my shorts pocket then left to another dollar tree in Chino(to get stuff that this one didn't have).As I attempted to pay with the $10 from the balled up $14 change from the previous DT,there was only 4 $1 bills.of course,I went back spoke to cashier after waiting in her long line again, she then called the manager who weighed the change and asked her what she owed from change, and proceeded to tell me that they do not have my $10 and made me look like a fool. The camera should have showed this. I called another Dollar tree and they assured me that the district manager was going to call me back and investigate and never did. I called the second time and was reassured once again and they never did. I called the corporate office and they assured me that the district manager with the last name of jaure, would for sure call me back and still haven't returned my call. Just to prove a point, I spent more than $2,000 on Christmas gifts in 2024 so the $10 is not a big deal of course.. but the principal of the matter is. If they would have reviewed the video I promise you it would show that the lady did not give me my correct change. And on top of that when the lady had rung me up initially she just got done ringing up her husband and daughter which I don't think is common practice in retail. Cashier normally doesn't tell a man and a little girl I love you when they leave. But then again that's besides the point. What is going on over there


