Dollar TreeReviews of dollartree.com

This store in Rocky Mount was filthy. It was so NASTY I wanted to wash the bottom of my shoes off. I took pictures it was so bad. On top of that....I had to ask if there were any other associates working. It's 10 people in line one clerk a youngman with a knit cap on. WHO HIRES THESE PEOPLE???? LAWDY I WISH I COULD FIGURE OUT HOW TO ADD THE PICTURES OF THE FLOOR. COME ON!!!!! US CUSTOMERS DESERVES A CLEAN STORE. THE MGR CLAIMED SOMEONE WAS COMING SATURDAY (tomorrow). It looked as if it had been a year since it was cleaned. It always goes back to management. Disgraceful.

I entered Dollar Tree April 21st 2025 around 10.00 am or a lil later, the customer line was quite long and the people were complaining. The cashier stated it was long because of one customer holding her up. I looked to my right a young lady was stocking I informed her the cashier needed help, she replied something in a sarcastic way and kept working. The next aisle I seen another worker and informed her the cashier needed help. She replied I'm not a cashier you need to speak with manager, The young lady bursted out and said I know, I said to her you should be helping her she said something in mumbling. I clearly said it's not my fault you don't want to work now she is saying things and cursing. She yelled out you want be buying anything today. She told the cashier she want be buying anything. I begin to walk out since I couldn't buy anything she still saying things and I as well. I asked for corporate office she yelled it out. I asked for it to be writing down. She said something. I said you very ignorant she said take your old ass own. Get the number how you get it. She said something in the manner that I responded outside. She said your old ass better have funeral arrangements. In all this she called the sheriff. The sheriff told the other crew she came off aggressive towards him but because she acknowledged she is the store manager. The trespassing will go forth. I visit the store once a week. Miss Michelle can vouch. I have never been a problem. It was a gesture for her Miss Motley to help her co worker. I'm not sure if the name is right. She said her name to me. Every action causes a reaction. I have been in management for over 25 years. Customer Service is the most important. I wrote corporate office no response, It seems the employees are overworked and frustrated, the store can be a hazard at times, boxes everywhere.

I left very dissatisfied from the dollar tree. I went to exchange two items snickers instant pudding because they were bad and the sales associate jeanine said she wasn't going to exchange them, I showed her the items are closed not open and still said no. she even said any of the food I bought from the dollar tree that turns out to be rancid it wont be exchanged. She said that's the dollar tree policy. if that's true that's a horrible policy. It's not my fault dollar tree sells bad food.I loved shopping at dollar tree but I'm going to shop elsewhere from now on. I doubt people will keep shopping there when they found out about from social media about this return policy.

There is nothing given on this advertisement app it's complete sorry after serving at least 35 minutes ☹️.... And they expect you to buy this things or at least pay taxes cuz it's free bad joke!!

I sent, to one of the Dollar Tree executives at the corporate headquarters, by certified mail, a letter describing my experience at three Dollar Tree stores with an order on line, pick up in store orders I placed (3 orders, to 3 stores). My experience with these three orders and the three stores was pathetic. I wrote Dollar Tree. To date, going on four monhs, not one single person from Dollar Tree headquarters has addressed my letter. That's really sad. It tells me how they simply have no real concern for their customers. They lost me, to the tune of about $ 225.00 per month.

Bought some organizers, half were cracked. Should’ve checked first but still… come on.

Prices up, quality down. Messy store, empty shelves, and stressed staff. Kinda disappointing

1327 S Brundidge St, Troy, AL 36081, All the shopping carts have poles attached so you cannot take your purchases out to your vehicle. The only carts without poles are piled high with store merchandise. We purchased over $70 in groceries and cleaning supplies. My son removed the pole, laid it beside the other carts against the wall and assisted me with our purchases out but when my son returned the cart and reinserted the pole he was spoken to very rudely and told carts could not go outside because people steal them. He replied he did not steal the cart he was bringing it back and he was told we would be banned from the store. They have employees stocking shelves that are not running registers, surely someone could help the elderly or disabled by allowing the use of carts and/ or retrieving them from parking lot. Review asked for exact date and my receipt was thrown away but it was month of March 2025.