Lisa
Shady business practices
Like many other people, I signed up for a free account and was then charged $69 for a yearly subscription with NO renewal notice. The customer service is terrible and they are refusing to give a refund. The business claims that a renewal notice was sent out, yet I never received one. They have a history of consistently failing to send out renewal notices to their customers for several years. I can also see that other customers have received refunds, yet they refuse to refund me. They are offering me a free membership of a service that I clearly have no interest in whatsoever due to their dishonest business practices. DO NOT SIGN UP FOR DOLLAR FLIGHT CLUB.
Response from Dollar Flight ClubApr 10, 2024
Hi Lisa, We're sorry to hear about your experience with our service. We can assure we definitely do send out renewal notices one month in advance of being charged as well as confirm when you sign up these are annual memberships. In this case we'd be happy to take another look at your account if you can email our support team and reference this review. -The DFC Team




