Jorge C.
bad refund policy
bad refund policy
Response from Dollar Flight ClubApr 10, 2024
Hi Jorge, We apologize that you feel that way. We'd love any feedback you may have. You can send it to [email protected] -The DFC Team

Dollar Flight Club delivers cheap flight alerts that can save you $500+ on your next international or domestic flight. Join our 1 million+ members today!
Dollar Flight Club (dollarflightclub.com) has 535 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Jorge C.
bad refund policy
Response from Dollar Flight ClubApr 10, 2024
Hi Jorge, We apologize that you feel that way. We'd love any feedback you may have. You can send it to [email protected] -The DFC Team
Thomas R.
Similar to the recent reviews - signed up for a free trial through TripAdvisor and found the $69 charge a year later. The "renewal notice" is buried at the bottom of an email with a generic title "Thank you for being a member". The business model, notice, and refund policy are deceptive and unfair to consumers.
Response from Dollar Flight ClubApr 10, 2024
Hi Thomas, Thank you for the review. We're sorry to hear about your experience with our service. We can assure we definitely do send out renewal notices one month in advance of being charged as well as confirm when you sign up these are annual memberships. In this case we'd be happy to take another look at your account if you can email our support team and reference this review. -The DFC Team
Kathe P.
I also signed up for the "free trial", but my credit card information was forwarded and charged. When I asked to have it cancelled, the stand they couldn't, but would extend my membership for a year. 6 months prior to the end of my extended membership, they renewed it for me! I have been trying for over 4 months to get a refund. Be VERY sure you ACTUALLY want this before signing up!
Response from Dollar Flight ClubApr 10, 2024
Hi Kathe, We'd be happy to take a look at this. Can you please send us another message to our support team at [email protected] and reference this review? -The DFC Team
Brad R.
Like a lot of people, I originally signed up for TripAdvisor+ for a free trial. Once signed up, I was advertised a one-year trial of Dollar Flight Club, which sounded like a good deal. Unbeknownst to me TripAdvisor passed on my credit card information for auto-renewal. I contacted Dollar Flight Club the day I saw the charge show up on the credit card. They took a while to reply, and assured me they sent a renewal reminder, nowhere to be found in my gmail. Very shady and scammy business practice, they should lose access to credit card billing system.
Response from Dollar Flight ClubApr 10, 2024
Hi Brad, So sorry for any confusion regarding the membership. The Trip advisor promotion would link you to our service but they do not transfer any information. That information is inputted by you into our system, We're sorry to hear about your experience with our service. We can assure we definitely do send out renewal notices one month in advance of being charged as well as confirm when you sign up these are annual memberships. In this case we'd be happy to take another look at your account if you can email our support team and reference this review. -The DFC Team
An B.
Pyramid scheme, just out to get your money
Response from Dollar Flight ClubApr 10, 2024
Hi there, Thank you for the review. We're sorry that you think this. Can you give us more feedback to our support team so we can correct any misconceptions there may be? -The DFC Team
Stu G.
Can confirm these guys are a scam. We were scammed by their "lifetime membership" and concierge trip planning. Asked for a trip to the South Pacific near the beach and they sent me an itinerary for Dubai. When I asked customer service to redo it, they were rude, stubborn and unhelpful. Tried to charge me $15/day for a new itinerary despite the fact that the terms of my purchase stated $25 per itinerary. I provided proof and they still argued via scam logic to claim they don't have to honor any of it.
Response from Dollar Flight ClubApr 10, 2024
Stu, Thank you for the feedback and we're sorry to hear about your experience. We aren't seeing a support message from you regarding this. Can you message our support at [email protected] and we'd be happy to take a look and correct this? -The DFC Team
BB
Same as everyone else, I didn't sign up for a paid 69$ membership and then I was charged without notice. Going through credit card dispute process now.
Response from Dollar Flight ClubApr 10, 2024
Hi there, We're sorry to hear about your experience with our service. We can assure we definitely do send out renewal notices one month in advance of being charged as well as confirm when you sign up these are annual memberships. In this case we'd be happy to take another look at your account if you can email our support team and reference this review. -The DFC Team
Scammed
Welp, unfortunately, I too, am a victim and a member of their "changed your cancelled account to an active account and then hit you with a $69 auto renewal fee that was given NO NOTICE about and then refusing to refund the money" club. Not only will the BBB be notified but the FTC as well, in addition to any other regulatory agency responsible for scammers such as DFC.
Response from Dollar Flight ClubApr 10, 2024
Hi there, We're sorry to hear about your experience with our service. We can assure we definitely do send out renewal notices one month in advance of being charged as well as confirm when you sign up these are annual memberships. In this case we'd be happy to take another look at your account if you can email our support team and reference this review. -The DFC Team