Doletics focuses on functional apparel designed to support health and well-being. Our range includes activewear and compression garments that promote mobility, support muscles and joints, and aid recovery.
Doletics (doletics.com) has 222 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
doletics.com
Website
doletics.com
Category
Clothing & Underwear
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 21% of reviews.
Latest
Most recent review: October 2026.
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Doletics cares about their customers by providing the best experience possible in every area of transaction.
I needed to exchange my item for a larger size. After initiating the exchange, I got immediate response with options! And I got immediate help with the exchange when I made an error in judgement. Never felt anything but support and care for me as a customer. The return policy was the best I’ve run into. And, the company’s return representative deserves praise for her professionalism.
MB
MBe
My experience and opinion is varied
My experience and opinion is varied. I bought 2 pairs. They were definitely not what I was expecting. They don’t look like they should be worn in public unless under something. Not very eye pleasing and they were too big for compression. I contacted Doletics. I was offered several options. Keep and they’ll send me 2 smaller, return them at my expense and a third option i can not remember. Problem came when dealing with Marie as I initially didn’t hear from them I filed a dispute at PayPal but didn’t escalate to them. I was hoping to resolve. Marie was a bit condescending and repeatedly said the same things over and over as if it changed anything. She wanted me to cancel my complaint at PayPal before shipping. I knew if I did this, I wouldn’t be able to reopen it if Doletics didn’t follow through on their offer.
. After going round and round, I escalated my complaint to PayPal. Marie and I went round and round. Finally, I caved and cancelled my complaint with the hope that they’d follow through.
I finally received my smaller pair. They are still ugly and nothing special to spend my money on given I’d be embarrassed to wear in public.
Additionally, Marie told me $40 to return ship them not $3.50 as someone else stated.
With all this, I’m giving them 3 stars. I don’t recommend the product and felt blackmailed into keeping them, however, despite Marie being condescending, she followed through on her promise.
Response from DoleticsFeb 4, 2026
Hi MBe,
Thank you for sharing your detailed feedback. We’re sorry to hear that the product didn’t meet your expectations in terms of appearance and compression, and that the overall experience felt frustrating.
We understand your concerns regarding the PayPal process. In such cases, certain solutions are technically limited while a dispute is open, which is why closing it was requested. That said, we’re sorry if our communication, especially from Marie, came across as repetitive or condescending. This was not our intention.
Regarding return shipping costs, these can vary depending on location and carrier, which may explain the difference you mentioned.
We do appreciate you acknowledging that we followed through on our promise and delivered the replacement as agreed. Your feedback is taken seriously and will help us improve going forward.
Kind regards,
Doletics Customer Support Team
JG
Joyce G.
Very quick response
Very quick response, answered every question I had, always courteous, very nice women I corresponded with and she resolved my exchange of merchandise with no problem. I was very satisfied!
SD
Sue D.
I ordered the leggings
I ordered the leggings. They were not what I expected and tried to return. Apparently the button I pushed was for “exchange” not return even though I have an email indicating my return was cancelled. No mention of exchange until I received notice of my exchange shipping. I communicated with “Marie” in customer support many many times. I explained I thought I was returning and paying the 3.50 shipping. She kept blaming me over and over again saying I pressed the wrong button. Buyer be ware Doletics does not care about customer satisfaction.
Response from DoleticsFeb 1, 2026
Hello Sue,
Thank you for your feedback. We understand that this situation was frustrating. However, we’d like to clarify that our return portal clearly and explicitly requires customers to select either “Return” or “Exchange” before submitting a request. These are two separate options that must be chosen manually, and the system proceeds strictly based on that selection.
In this case, “Exchange” was selected, which automatically triggered a replacement shipment. The confirmation emails and status updates reflected this selection accordingly. At no point does the system default to an exchange without an explicit choice.
Our support team explained this to ensure transparency, not to place blame. Customer satisfaction is important to us, and we always aim to handle requests fairly and based on the options selected in our clearly labeled return process.
If you would like us to review this case again, please contact us via our official contact page: 👉 support.doletics.com
Kindly ask for Marie and mention your Trustpilot review, so we can identify the case correctly and follow this up right away.
We’ll investigate this immediately and keep you informed about the next steps.
Kind regards,
Doletics Customer Support Team
CW
Cheryl W.
A++ customer service
A++ customer service! I requested an exchange for a smaller size. They honored this immediately!
EC
Eva C.
Comes from China.
I ordered on January 7, and it is still not here. Tracking comes from China. It's not worth it in my opinion. Here is what their site says: Our current processing time is 1-2 business days.
For standard shipping, the delivery times are as follows:
USA: 3-7 days
Response from DoleticsJan 29, 2026
Hi Eva,
We’re truly sorry that your order hasn’t arrived yet. We understand how disappointing delays like this can be and apologize for the inconvenience caused.
When a delivery takes longer than expected, delays can occasionally occur during transit. We will contact the shipping carrier to review the current status of your shipment and determine where the delay may have occurred.
Please contact us via our official contact page:
👉 support.doletics.com
Kindly ask for Marie and mention your Trustpilot review so we can quickly locate your order and follow this up right away.
We’ll investigate this immediately and keep you informed about the next steps.
Thank you for bringing this to our attention.
Kind regards,
Doletics Customer Support Team
SH
Sharon H.
Exceptional Customer Service
I reached out regarding an issue I had with the leggings I ordered. I received a response to my email the next day. Ms. Marie Roth worked quickly to assist me. I would give her 10 stars if I could...She worked so quickly, that I almost forgot I sent the email due to daily life. I'm looking forward to wearing this product. If the leggings are anything like their customer service, they will have me fore life. Thanks again Ms. Roth for your exceptional customer service..
NI
Nitasha
Comfy leggings
Comfy leggings, plus my order exchange was very simple, and they made sure I was a happy customer.
