DoleticsDoletics focuses on functional apparel designed to support health and well-being. Our range includes activewear and compression garments that promote mobility, support muscles and joints, and aid recovery.
Doletics (doletics.com) has 222 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Charlotte
Took forever to arrive, can't feel any support at all.
Response from DoleticsOct 17, 2026
Hello Charlotte, Thank you for sharing your feedback. We're sorry that your delivery took longer than expected and that the leggings didn't meet your expectations. We truly value your feedback and are continuously working to improve both our products and overall customer experience. Kind regards, Doletics Customer Support Team
Consumer
I placed my order on 9/25/26. It’s Oct 14th and I still haven’t received it. Now after almost 3 weeks I’m being told the items I purchased are on back order (even though they are their basic advertised leggings) and I can wait or order something else. I’m not happy at all.
Response from DoleticsOct 17, 2026
Hello, We sincerely apologize for the delay and any inconvenience caused. Due to unexpectedly high demand, some of our leggings have temporarily been on backorder. Please contact our customer support team via email for assistance with your order. Our team will be happy to look into this and help find a suitable solution. Kind regards, Doletics Customer Support Team
Ruth F.
They do not get back to you right away no customer support number
Response from DoleticsOct 17, 2026
Hello Ruth, Thank you for your feedback. While we do not offer phone support, our customer support team is available via email, and our Help Center provides answers to frequently asked questions. You can contact our team anytime through our Help Center: https://support.doletics.com/en/ We’re happy to assist you with any questions or concerns. Kind regards, Doletics Customer Support Team
Susan G.
I will never ever do business with Doletics again, they're thieves. I purchased 3 leggings,& some other items from Doletics. I plan on keeping the leggings, the other items I want to return 2 of them. I purchased a size larger than their size chart said I needed, the items are much too small, I could barely get them on. Another item I want to exchange since I accidentally ordered the wrong size. (didn't notice the size chart) Instead of doing it as an exchange, they have it set up as a return. It's stated on their website that the customer is responsible for return shipping, which I expected. They do NOT tell you how to return the item: UPS, FedEX etc. I tried to do the return at my local post office today, told the counter clerk how the return is to be handled, let her read the e-mail that I got so that she could see how screwed up the return system is. You can't mail the return to them, you have to e-mail them the tracking number, which you can't get unless you're mailing the item, then you have to wait for them to approve the return before you can mail the items back. This seems to be scam by Doletics to make the return process so difficult that the customer ends up with items they don't want & Doletics keeps the money that was paid. After initiating the return, you have SEVEN days to return the item. By making a return so difficult it's hard for the customer to do the return in that short period of time. Customer service is also very poor. I've e-mailed them at least 3 times since last Friday, twice today to find out how to ship the return.
Response from DoleticsSep 29, 2026
Hello Susan, Thank you for sharing your feedback. We would like to clarify a few points regarding our return process. Customers can request a return, exchange, or store credit within 30 days of delivery. Once a return has been approved, the package must be shipped within 7 days of approval, as stated in our Return Policy. We also do not require UPS, FedEx, or any other specific shipping carrier. Customers are free to choose their preferred trackable shipping method. The reason we ask customers to provide a tracking number is simply so that we can accurately identify and follow the return shipment. This allows us to see where the package is and helps protect the customer in case a return is delayed, lost in transit, or accidentally sent to the wrong location. Without tracking information, it can be very difficult to determine what happened to a return package. Exchanges for a different size are also available. Our full Return Policy can be found here: https://doletics.com/policies/refund-policy Additional information is available in our Help Center: https://support.doletics.com/en/ Kind regards, Doletics Customer Support Team
sarah G.
I read reviews before ordering. Reviews were mixed, but I decided to give them a try. After 10 days, the order tracking (order # 38134) read "processing". I emailed to find out what was taking so long. Reply was nice, but contained no information for the delay. I decided to cancel. The next day, the reply was "we are unable to cancel the order at this stage". It was out of stock. Dolectics did not give us any options. They said we could change the color and sizes of what we ordered or wait for what I ordered to become available. They would not cancel an order that had not been filled. We had to do a chargeback with the credit card company get our money back. Michael Metzbower Sarah Metzbower
Response from DoleticsSep 29, 2026
Hello Sarah, Thank you for taking the time to share your feedback. We have requested additional information from you through Trustpilot, as we have not been able to locate an order under the name provided in this review. Please provide your order number and the email address used when placing the order through Trustpilot’s information request, or contact our customer support team by email with these details. This will allow us to identify your order and better understand exactly what happened in your case. Once we have this information, we will be happy to review the situation and assist you further. Kind regards, Doletics Customer Support Team
KC
Sadly, I had a very bad experience with this company. I wanted to return some leggings because I ordered the wrong size. The website was confusing about returning products. You had to print a tracking label. The website would only take me back to the return receipt upon clicking on print tracking label. I was never able to figure this out. I could not update the return receipt to return the whole order. You have seven days to return the products after you receive a return #. I felt like I was being strung along until the seven days were up. The process was confusing, convoluted, and problematic. I don’t recommend ordering from this company. It felt like a scam by the end of it. The support rep at one point even offered to pay back 50% of the order. I felt was basically bribing me to not go to the BBB because I had threaten to do so in the previous text. See Return 35750-R1
Response from DoleticsSep 15, 2026
Hello KC, Thank you for your feedback. We are a little confused by this review, as the return process remains available to you within our 90-day return period. Once a return is created in our return portal, it is registered with the selected items. If you later decide that you would like to return additional items from the same order, the existing return can simply be canceled and a new return can be created including all eligible items. The return instructions are then provided and the items can be sent back to our return center as usual. At no point was your return blocked or refused, and you are still able to return eligible items from your order within the 90-day return window stated in our Return Policy. For this reason, we do not understand the characterization of the process as a “scam.” If you need any assistance canceling or recreating the return, our support team is happy to help. Kind regards, Doletics Customer Support Team
Isha H.
If I could give less than one star, I would. First, it took a long time to get the order. Second, I ordered 3 compression leggings in a medium. The legs were so stretchy, there was nothing compression or supportive about them. I only opened one package. There was no point opening the other two packages. When I asked them to email shipping label so I could return them, they said returns were at the purchasers expense. It had to be addressed a certain way, I had to send them tracking number. It cost me $16.46 plus time and gas to return a $59.86 order. I LOST MONEY ON THIS SHOPPING EXPERIENCE. If you are expecting real compression stockings, these are not that. They are cheap leggings. DO NOT WASTE YOUR MONEY ON THIS PRODUCT.
Response from DoleticsSep 11, 2026
Hello Isha, Thank you for taking the time to share your experience. We’re very sorry to hear that the delivery time and the fit of the leggings did not meet your expectations. Our 3D Leggings are designed to provide supportive compression, although the level of compression can feel different depending on individual fit and sizing. We also understand your frustration regarding the return process. As stated in our return policy, return shipping costs are the responsibility of the customer. Our U.S. return center is located in Kent, WA, and customers are free to choose their preferred tracked shipping method. For a more cost-effective return option, we generally recommend USPS. We’re sorry that your overall experience did not meet your expectations, and we appreciate you taking the time to share your feedback. Your comments regarding both the product and the return experience will be taken into consideration as we continue to improve. Kind regards, Doletics Customer Support Team
Lisa
I ordered 3 leggings 12 days ago. Ad said free shipping. I was given a screen to pick a box and was given 10% first time purchase discount. After several steps order total came up and I was charged a shipping charge of $5.95 unless I spent an additional$1.?? I ordered anyway. I never received shipping confirmation so 11 days later I contacted customer service and had to wait for a response. They told me 1 of the 3 colors I picked out was out of stock. At NO time was this info relayed to me, had I not reached out I wouldn’t have known. My credit card was charged right away yet here I am waiting, waiting, waiting for a product that was never sent. I asked for a refund but I must wait up to 24 hours for a response. Order #36013.
Response from DoleticsSep 8, 2026
Hello Lisa, Thank you for taking the time to share your experience. We’re very sorry for the frustration caused by the delay with your order. Unfortunately, one of the colors you selected was temporarily out of stock, and you should have been informed about this much earlier instead of having to contact our customer support team yourself. All colors are now back in stock. However, because your order had already been delayed, we canceled the order yesterday rather than keep you waiting any longer. A full refund has been issued and should be returned to your original payment method within 1–2 business days, depending on your bank or card provider. For clarity regarding the shipping charge, our website states that shipping is $5.95 for orders under $50. That said, the lack of communication regarding the temporary stock issue was not the experience we want our customers to have, and we sincerely apologize for that. Kind regards, Doletics Customer Support Team
