Dogwise AcademyReviews of dogwiseacademy.com

Beware of this company, and it's condescending "executive", CEO & Co-Founder. I had concerns in the beginning that this would not be the best course for my dog, however, the sales woman, assured me over and over this is what Timber needed. She was very convincing., Nervous, I sent my dog to train with her chosen trainer, from Thanksgiving to Christmas. I did the handover on Christmas Eve, one day short of the contracted stay, but it was Christmas. I even had 2 follow ups with their chosen trainer in my home. Mind you, even while watching the what's ap videos, I expressed concern that the issues I sent him for were not being addressed. But they graduated my dog, and sent him home. And emails sent would come back with lets do another session. And when I expressed feeing abandoned, the "executive" mentioned above, emailed me with the most condescending tone, stating he discussed me with the trainer and have decided it is my fault. And that I waited a long time to complain and that my concerns were only about money not my dog. Here is his words: I just wanted to jump in here and assure you that nobody is ignoring you in any way. Our rep is away on maternity leave also so I've stepped in to follow up with you personally! While I do appreciate your desire to resolve the issues that you seem to be having with Timber, we had asked trainer for his feedback after the second follow-up session in April and he had concerns with consistency & maintenance of what was achieved initially and then what was demonstrated upon those follow-up lessons. I understand that you do have a full house with other pups and cats present and it can be challenging to maintain consistency and focus on one dog's upskilling especially when there are so many triggers in any environment, it is a common issue that we try to address and want owners to realize that their environment is where a lot of the work needs to be done after the fact. Regarding your request for a refund, I must decline as there are no grounds in terms of what work was completed and what has been achieved. Timber's initial program took place almost 7 months ago. Seeking compensation at this point has no benefit to Timber's progress and to be honest, it comes across as rather distasteful to seek financial compensation versus actually wanting to address Timber's perceived issues. If we were asking the question of possibly doing another lesson or two with trainer to refresh, that could be on the table for discussion. For the record during the 6 months my dog came back to me, I was in constant contact, I did not wait 6 months to only contact for a refund. If there was enough room, I would include all of the condescending emails, but for the record, what could be on the table for discussion never happened. My dog is more aggressive and uncontrollable than before he went to Dog Wise academy. You have been warned. Don't do it.

Njoud is one of the most amazing humans/trainers I have ever met. Not only did she give my puppy the training and guidance he needed but she showed him so so much love. I felt insanely comfortable with her training him, he is a bit of a challenging case but she handled him with so much care. I felt like I was there with them the whole time. I could not recommend Njoud enough!!!!

The trainer Jose was excellent, it gave me great pleasure to see how patient he was with my pup Love. Her social skills, leash walking and confidence were a concern. After observing Jose via video and other communication I truly made the right choice for Puppy Love. I highly recommend Dogwise Academy and would use them again.

Njoud is the absolute best! She was wonderful with my dog Yogi and did a fantastic job with addressing any concern I had with his behavior. He came back from his training a much better behaved dog as well. 1000% recommend Njoud for any training needs !

It's been about 2 months since I did the 6 week board and train program with Dogwise. I want to start off by saying that the trainer I got match with is a very nice girl. I was just expecting more results than I got. I have a 2 1/2 year old Female Doberman named Azula. She is a really great dog, she's quirky, friendly with people if not a little apprehensive when she meets new people. The main issue I have with her is her dog reactivity. As soon as she sees a dog she goes absolutely mental(on leash, outside a gate etc). I'm not able to get control of her at all even though she listen to me really well otherwise. She already had training from a private trainer I had hired when she was a puppy, but the trainer told me she would benefit from a board and train to address the dog reactivity. Her reactivity is mostly on leash and new dog she doesn't know because she does actually have a couple of dog friends.Which is what I sent her to board and train to address. Almost all her dog and gate reactivity is still present. Since the moment I got her back her reactivity to dog was still there even with me doing all the exercise and training the trainer left me with. I do it almost everyday for at least 15 min. Aolonis did also come back to see how she was doing a month after drop off and she was finally able to see how she acts when she sees a dog in my neighborhood. Aolonis did seem surprised on how Azula reacted when we came across dogs. She expressed to me that she never acted that way when she was with her. I do also think Azula never came out of her shell when she was with Alonis. During the time that Aolonis had her and I was receiving a couple of picture from her Azula was losing alot of weight( To the point you can see her spine and ribcage). I do think Azula might have been really depressed and not showing her true self. Aolonis did give me some recommendations on new food for her that she loves now. She did learn how to stay in her place and work on her leash handling which is nice since she will work with me a little better. That is the main reason why I haven't asked for a refund or anything like that. In Dogwise policy a refund will not be given if the dog learns at least something and improve even a little bit. I did my research when I was thinking of contracting Dogwise. This is also something Jason, the consultant told me too when I asked him about their refund policy. I am just disappointed that this did not work out for my dog. I expressed to them that Azulas reactivity towards dog is what i wanted to be adressed. I expressed this multiply time. I expressed this to Jason(the consultant). Aliyah, the first trainer that I was put in contact with from dogwise but when I finally contracted they changed trainers on me. Aolonis, the second trainer ,I got matched with although it happen the day she picked Azula up since we didn't really talk before that and lastly on the online form they make you fill out again after expressing your concern to the consultant. I'm fortunate that I have the means and time to pay for this service since my ultimate goal is for my dog to get better but for the steep price I would have liked more results. Dogwise advocated that the dogs learn better because they are in home environment as opposed to facilities but I don't think this worked for my dog because the environment she was in with the trainer is vastly different then mine. I live in South Central Los Angeles. There are many guard dogs that bark and growl at you as you walk by in my neighborhood. Where as the trainer informed me that she lived in huge acre calm land. As the weeks went by she also informed me that she hadn't been doing to much public outdoor training with distraction training which in theory I get but I don't know maybe if Azula got more training in the environment it would have been more beneficial. I'm also trying to be a better leader to my dog and being more assertive with her since all I want from her is to succeed. My point is just if your dog sounds similar to mine and you are hesitant because this program is quite expesive( since I research many board and trainer this one was one on the higher end price) maybe think twice about contracting Dogwise since for the price I was expecting better results. I am very disappointed that this didn't work out for my dog but I'm still not giving up. I just need to find Azula something that is going to work for her and move foward from this. I hope this helps some of you guys since I know I went crazy researching and trying to figure out the best type of program for my dog. Unfortunately for us it's didn't work but maybe if your dog just needs basic training it might be good.

So for two weeks my Scottish terrier who was 3 months old when he left for puppy training and all his commands are in German. He was trained by Njoud. Who I can say did an outstanding job of training him. Then added the bell to when he wants to use the bathroom he rings the bell. I can say when I got my Scotty back he is a whole different puppy. He was very smart and quick to pick up her teaching. I got updates and videos of his training everyday. So worth the time and investment for your K9 to learn and in the end I learned more on training as well from Njoud. Most definitely worth having her as your trainer for your K9. Thank you so much for everything Njoud!! I know Koa misses you a lot as well!!!

We have had a positive turnaround with my grandpup, Billie. Njoud has been awesome! We have a Pit/Boxer mix (solid 57 or so lbs) and she was, to say the least, a handful and so full of energy. Njoud came to my daughters house, listened to our needs, and took Billie for 3 weeks. We got daily videos and updates throughout her training and we appreciated the open communication. Further, the love and patience Njoud and her husband have for not only Billie but for dogs in their care is remarkable. We are blessed to have found lifelong pet loving trainers! We absolutely recommend Njoud as a trainer.

We have a 7-month-old St. Bernard who will be quite large at full growth and we wanted her to be well trained and well behaved, not just for our family, but when she is interacting with friends. Our trainer Jason was phenomenal with training Casper. Not to mention how fantastic the updates were with pictures or videos almost every other day or so with explanations of exactly what she was doing and how she was doing. Since completing the training and being a graduate of the academy, we have received numerous compliments on how well she behaves, taking walks and play time are fantastic. Jason’s passion and dedication speak a great deal about him and his love of animals. I would strongly recommend the training and would strongly encourage having Jason as your trainer! Thank you Jason!