Deb C.
They truly were great to work with
They truly were great to work with. The only reason I gave 4 Stars was because it took several weeks for them to get out to do the work.

At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.
DogWatch Hidden Fences (dogwatch.com) has 3,316 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Deb C.
They truly were great to work with. The only reason I gave 4 Stars was because it took several weeks for them to get out to do the work.
Rob P.
I was very satisfied with my experience. Jordan came out and walked my property with me, gave me an honest quote, and was nothing but informative and friendly. I live on a busy road and was a little uneasy about letting the dog run free, but Jordan made me feel at ease as he walked me through the training. Communication could've been a little more prompt, which is the only reason this isn't a 5 star review, but other than that I was thoroughly impressed. I heard about Dogwatch through my parents who were very satisfied with the job that Jordan did and I would recommend him and Dogwatch to anybody that asks about an electric fence. Great experience!
Response from DogWatch Hidden FencesOct 24, 2018
Thank you very much for your review, Rob! We appreciate it, and are grateful for your recommendation.
Code G. M.
My experience with DogWatch of Greater Kansas City offers a superior quality of dog fencing equipment. I like the battery long life and the vertical height as well as the standard perimeter area. The help and training me how to gradually train my Golden Retriever with the flags were excellent and detailed. My only negative was that with my scheduled appointments with Dave, he was usually late or I was rescheduled to a different time. I would highly recommend this company and have done so to others in my community. G. Morgan
Linda T.
My dog has escaped the fence on several occasions do to Deer and other dogs in the last three weeks though she has stayed contained even with the distractions thank you
Response from DogWatch Hidden FencesOct 1, 2018
Thank you Linda! We want to make sure Sugar is staying put. Remember we can come out if you need us to double check her collar and safety!
Cody K.
Very happy. Dog stays in his boundries <3
Response from DogWatch Hidden FencesOct 1, 2018
Thanks for leaving a review. We appreciate your input. Verifying that our reviews are authentic is important to us. Unfortunately, we are not able to find your information in our customer records. Please provide us with some additional information (name? email? the product you purchased?) to verify that you are one of our customers. The verification information you provide will not be shared publicly or used for other purposes. It will only be used to verify the authenticity of this review. Reviews that we cannot verify will be removed. Thanks in advance for your help! - DogWatch
Dyne and Beverley C.
The service was excellent. The problem is extremely stubborn dogs who, no matter how high the setting is on the collar, they will run through the flags take a shock and keep on going. Was hoping this would stop them from leaving the yard.
Response from DogWatch Hidden FencesSep 14, 2018
Hi Dyne and Beverely, Thank you for your review, We'll keep trying! Even stubborn dogs usually figure it out. They just take a little longer to train. Each dog is different. We aren't ready to give up yet! We like to keep our lines of communication open, so please... never hesitate to contact us if you have any issues with your pups. That is what we are here for :) Keith will be seeing you shortly!!! Thank you, Trixie and Keith
Jenni (they don’t know how to spell my N.
It was a good experience. Didn’t really train, just told me "how to" and said “read manual”. They also called me back and said they charged the wrong amount. But it’s a good product. Salesman who came out seemed more attentive, installers seem to just care about making money.
Response from DogWatch Hidden FencesSep 7, 2018
Hi Jinni, We apologize for the name spelling error, it is fixed in our system now- but more so apologize for you coming away from the installation process feeling like this. I hope you will return my call so I can hear more about it and give you the support if you still need anything. It also allows us to use it as a teaching moment for our staff to improve as well. We appreciate all feedback and will continue to work hard towards giving great customer service. Looking forward to talking with you soon!
Will and Mindy B.
System works great. My only complaint is the control cabinet is falling off the outside wall to which it was attached Also, the cabinet door fell off, and I currently have it duct tapped shut.
Response from DogWatch Hidden FencesAug 21, 2018
Thank you for your review. We will certainly get this repaired for you. Please call our office so we can get the details of what piece came apart and get this scheduled. 615-599-8364