DogWatch Hidden FencesReviews of dogwatch.com

Response from DogWatch Hidden FencesMar 13, 2019

Thanks for leaving a review. We appreciate your input. Verifying that our reviews are authentic is important to us. Unfortunately, we are not able to find your information in our customer records. Please provide us with some additional information (name? email? the product you purchased?) to verify that you are one of our customers. The verification information you provide will not be shared publicly or used for other purposes. It will only be used to verify the authenticity of this review. Reviews that we cannot verify will be removed. Thanks in advance for your help! - DogWatch

Response from DogWatch Hidden FencesJan 28, 2019

The benefits of being a DogWatch customer. Battery life = saved $$ and less batteries going into the landfills. We will call you when it's time to replace the battery. Thank you Lainey!

Response from DogWatch Hidden FencesDec 20, 2018

Thx Bob! We’re glad we could get out to your place in just a few days after you called to complete the installation to keep Rocket in check to where he needed to stay. Our user friendly system is makes it easy for you make adjustments as needed to save you money for unnecessary service calls. We are only a phone call away. Merry Christmas 🎄

Response from DogWatch Hidden FencesDec 3, 2018

Thanks for your feedback and for the positive comments about DogWatch! I apologize, I did not realize that your dogs need additional training – but we can fix that. We’ll give you a call to arrange some training support. Additionally, we are sorry to hear that your dogs are developing what sounds like pressure sores. Pressure sores are from wearing the collar too tight or for too long. The sores are not related to electronic stimulation. This can usually be avoided by adjusting the collar if it is too tight (it needs to be touching the skin, but not pressing into it) and by removing the collar at night. We’d be happy to send you a larger collar if you need it. Please don’t hesitate to call if you have questions: 425-417-9125. Thanks.

Response from DogWatch Hidden FencesNov 30, 2018

Hi Don, We do shoot for four to six inch bury depth, but depending on the soil and terrain sometimes the wire depth is a little shallower. Clay, roots, and stones all play a factor in how deep we can actually get the wire. As long as the wire is not above grade you should have no worries. Please call if you have exposed wire.