customer
Always excellent service
Always excellent service
Response from DogWatch Hidden FencesMay 14, 2020
Thank you for the lovely review.

At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.
DogWatch Hidden Fences (dogwatch.com) has 3,316 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 3,139 reviews with 5 stars · Clear filters
customer
Always excellent service
Response from DogWatch Hidden FencesMay 14, 2020
Thank you for the lovely review.
Robert O.
Having gained a Beagle to add to a Jack Russel and an elderly Rottweiler we were alarmed that despite our nearest neighbour being almost a mile away the Beagle taking the Jack Russel with him appeared to want to meet everyone within two mile radius..Dog fence fitted a wire around our rather large garden and within two weeks the wandering had stopped. Dogs can be left outside to roam the property with no fear of them going walkabout. So effective in training both dogs that the collars are now only worn a day or two a month with perfect security. Brilliant product with excellent back up. Robert Oldershaw Lincolnshire
Response from DogWatch Hidden FencesMay 14, 2020
Thank you so much for the lovely review and glad that all the dogs have taken well to the fence and are staying at home!
Terry M.
Have been a DogWatch user for over 10 years after using other dog containment systems. The DogWatch system is the best performing; and the local DogWatch has been great at solving any issues that have come up.
Response from DogWatch Hidden FencesMay 7, 2020
Thank you for your review, Terry, and for your business! We will share your kind words with Mary Jo from DogWatch of Northern Kentucky.
David Van V.
We switched from another brand, painless redo and they pointed out a fence border wiring issues and dealt with it. The fact we aren't dealing with dead batteries every 2.5-3 months like previous is a godsend. The internet notification of issues (power is a problem in my area) is nice, ditto the ability to see how the pups are doing online, helps with battery replacement and spotting issues with collars.
Response from DogWatch Hidden FencesMay 5, 2020
Thank you very much for you feedback, David! Glad to know that you are enjoying your SmartFence.
Mike H.
I have had a dog fence for about 15 years. The original one failed but it wasn’t a problem until our new puppy decided he liked next door’s garden, but couldn’t get back again! Having searched online, I decided to buy one from Dog Fence Ltd. It isn’t the cheapest system you can get, but installation was straightforward and it works really well, with no more incidents now! I had 2 or 3 questions about the detail of installation after I had received it. Nothing was too much trouble. The answers and reaction were very quick and helpful. I would not hesitate to buy this system again, should I ever need one which, to be fair is unlikely given the guarantee you get! Thoroughly recommended.
Response from DogWatch Hidden FencesMay 14, 2020
Thank you so much for the great review. Glad we were able to assist and your dogs are now safe and enjoying freedom!
Nicola S.
Brilliant system. I bought a cheaper fence to begin with - don't bother it was a nightmare and we had to uninstall it!! Dog Fence is high quality and comes with fantastic customer support. Highly recommended - has helped keep my cat safe for several years now.
Response from DogWatch Hidden FencesMay 14, 2020
Thank you for the great review - it's interesting how often we receive this type of feedback and are so glad that you swapped over to our fence and all is going well.
diane B.
Our two goldens are over the moon with their new Dogwatch fence.We were very pleased with both Katrina and Phil’s professionalism .Our experience far exceeded our expectations. The customer service is wonderful .Phil installed our fence perfectly and then helped to train our pups .He also thoroughly explained the system to us
Response from DogWatch Hidden FencesMay 1, 2020
Hi Diane! Thank you very much & so happy to hear you love your fence!
Frank N.
I really recommend that
Response from DogWatch Hidden FencesOct 3, 2021
Thanks for the review