At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.
DogWatch Hidden Fences (dogwatch.com) has 3,316 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
dogwatch.com
Website
dogwatch.com
Category
Pet Stores
Location
Natick, Massachusetts
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 38% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Fence install was seamless. The process start to finish was super easy. Kudos! Randy, the installer was super informative
Response from DogWatch Hidden FencesJun 13, 2024
Thank you for choosing DogWatch of Nashville Tom! Randy has been with us for a long time and does a great job. We are available for any questions that come up!
MA
Matt
My local rep went above and beyond to…
My local rep went above and beyond to make sure our property was fully protected. Great team to work with and an all-around enjoyable experience.
Response from DogWatch Hidden FencesJun 10, 2024
Thanks - that's great to hear, Matt! We appreciate you taking the time to leave us a review. We will pass on your comments to the team at DFW DogWatch.
MA
Marcy
AMAZING…
The guys were able to come sooner than planned, which was excellent. We were amazed that, even though a downpour of rain began shortly after their arrival, the fence was in the ground and backfilled within twenty minutes. And while the fence was being put into the ground, the other gentleman was getting the collars ready and installing the electrical stuff inside the house. Much sooner than we expected, we were outside with our three naughty little dogs, getting our first lesson on beeping and zapping! We are about one month in, and even days after the install, we have much better behaved dogs. We usually try to tackle projects like these on our own, and we are so glad we went with DogWatch. It was and continues to be so worth the investment. We had a collar chewing incident, and the replacement was in the mailbox the next day even. I can't say enough how professional, efficient, and just what nice guys Steve and Randy are. They sure know what they're doing, and this has been a life changing experience for us. We are in Chautauqua County in New York State, which I'm not seeing on the location list!
Response from DogWatch Hidden FencesJun 7, 2024
Thanks so much for you comments, Marcy, and for taking the time to share your feedback. And you are correct - we'll be sure to add Steve and Randy's Dealership, DogWatch of Chautauqua and Erie PA, to our locations on Trustpilot. Thanks again, and give our best to your pups!
JK
Joe K.
Great product.
I would definitely recommend jordan he was great to deal with and helped us learn how to train the dog.
Response from DogWatch Hidden FencesJun 4, 2024
Thanks Joe! We really appreciate you taking the time to leave us a review. We'll share your feedback with Jordan at DogWatch of East Central PA.
SH
Simeon H.
The whole process from beginning…
The whole process from beginning consultation, prompt instalation, and followup training was terrific and professional.
The system is very easy to follow and our dog caught on very quick with our guidance and assistance.
RF
Richard Fischl, J.
Dan saved the day again
Dan saved the day again! After major construction he came in and reconfigured our entire system in half of a day and our dog Miss Cleo is loving all of her extra space. From speaking with Jen and setting up the appointments and Dan completing the work on time (even with all of the crazy rain), they are a wonderful team. This was our second time using them and would not hesitate to call them again in the future if our needs change. And I tell all of my friends about them. They are one of the few companies these days that deliver exactly what they promise and in this case even a little more all at the quoted price. Thanks Jen and Dan! You guys are top notch in my book!
JO
John
my dog is happy
best investment ever. Dog has more freedom than a long leash and is more happy than ever. He hears the noise and backs up the training is easy.
Response from DogWatch Hidden FencesMay 18, 2024
Happy dogs and happy owners - that's what we aim for, every time! Thanks so much for your review, John. We will pass on your comments to Maryann at DogWatch of the Endless Mountains.
DS
DSO
Very satisfied with DogWatch and Jay
Jay was knowledgeable, professional and very helpful in determining the best solution for my needs.
Response from DogWatch Hidden FencesMay 7, 2024
Thanks for taking the time to leave us a review! We are glad you had a great experience with your local DogWatch Dealer, and we will pass on your feedback to Jay at DogWatch of Central VA.