Adele
I would give them 10 starts if I…
I would give them 10 starts if I could!!! This company went above and beyond for me. Whenever i had a question, their customer service has always been very helpful in answering any questions I had. In addition to a helpful customer service team, when my dog went deaf they sent me out a vibrating collar to try out since she couldn't hear the beeping. They allowed me to try out both and told me to just return whichever one i didn't want at the end of the month. During that time I herniated some disks in my back and was laid up for a while and unable to return the collar on time. When I called them, they were completely understanding and gave me plenty of time to recuperate and send back the collar later. Every interaction I have had with anyone in this company has been pleasant, and I would and have recommend them on that alone, not to mention the product itself! I had a different fence previously and it would fail constantly allowing my dog to run free in the neighborhood. Once I replaced it with my DogWatch Hidden Fence, I have had absolutely zero issues or failures. It works perfectly and I couldn't be happier! If you are considering a hidden dog fence, you couldn't go with a better Company, and their 2 year battery for the collar is a huge bonus! This company deserves your business.



