Dog Tag ArtReviews of dogtagart.com

Response from Dog Tag ArtAug 21, 2017

Thank you for your feedback! Unfortunately we have no way of knowing that your order did not arrive until you contact us and let us know it has not been delivered. As stated on our website all orders from Dog Tag Art that are shipped to the US should arrive in 5 - 7 business days. If you have not received your order by the 7th business day then there is most likely an issue with the USPS. We reshipped your order but you still have to wait for the USPS to deliver the replacement and sometimes that can take another 5 - 7 business days depending on the volume of mail the USPS is experiencing. We sincerely apologize that your original order was lost in the USPS mail system. We hope you have your new tag now. If you still have not received your replacement please let us know as their might be an issue with your delivery information. We are very sorry you had to wait so long for your tag. This is not normal for our company but shipping errors do happen from time to time and occasionally we are at the mercy of the USPS when it comes to delivery times.