customer
Reliable and cute products made and …
Reliable and cute products made and shipped in a timely manner.
Discover fun pet ID tags for every breed and personality. Use pictures right from your phone. Fast shipping. We keep best friends together.
Dog Tag Art (dogtagart.com) has 4,257 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
Reliable and cute products made and shipped in a timely manner.
Mark R.
I've made many purchase's from DogTag Art - they never cease to please! The tags are always 1st rate and Top Quality! The one I just ordered was for a new puppy - The Diamond and Silverplate backside was exactly that my new little Diva needed! Thank you for your quality and prompt service! Mark
Holly L.
Bought 3. Love them!
Marie
The dog tag was everything I expected and more. Delivery was quick and the product good quality.Bruno now wears it proudly.
Susan
Love every tag I have gotten!!!! So many choices!!!!
Anne B.
This is my second purchase from dog tag art! I purchased tags for my cats 7 years ago and it was long overdue for some new tags! So many cute designs to choose from!!
customer
**EDIT** Dog Tag Art Customer Service took care of my problem and fixed everything for me. I have decided to retry the silver plated tag. DTA is a great company and I will continue to order from them in the future. ** I have ordered multiple Dog Tag Art tags in the past and have loved all of them and never had a problem. I recently decided to try the new silver plated tag. When I received my tag it was covered in scratches and had a dent in the back. (I know the tag will probably get scratched and dented when my puppy is wearing it, but I was really disappointed to receive it brand new in such bad condition). I reached out to customer support through the Contact Us page on their website two times and have yet to hear back from anyone. I want to return the silver plated tag for a refund and reorder the same tag in the classic white version (if I can get in contact with anyone). If the silver plated tag hadn't been scratched and dented I would have been very impressed with it. It's a sharp looking dog tag. I will also say that images don't print as vibrant and sharp on the silver plated as they do the classic white.
Response from Dog Tag ArtSep 18, 2017
Thank you for your feedback. We would be happy to accommodate you and issue you a refund and replace your tag with the classic white version. We are available Monday - Friday via telephone for customer service issues and our support staff is always working very hard to answer inquiries ASAP during the week. We are human so occasionally we do make mistakes but we will always make it right and do our best to make sure you are satisfied.
Customer Kim F.
I was initially impressed with DogTagArt's friendly and enthusiastic communications. The tags I ordered were unique and beautiful and I was excited to get them for our cats. However, the first order was lost in the mail and not received. I contacted the company and they found that my order was scanned once and then disappeared. They were very nice about it and said they would resend the order. I have still not received my tags. I sent a final email saying that I was sorry that I would never be able to do business with them again, as I didn't trust their carrier service. I have written off the $42+ that I spent as I have gotten no further correspondence from them. Sad.
Response from Dog Tag ArtSep 18, 2017
Thank you for your feedback. You should never give up on an order. We use the US Postal Service to deliver all our packages which for the most part is extremely reliable and trust worthy.. Occasionally the USPS can make a mistake. There can be problems with addresses, local carriers, or sorting facilities. We will ALWAYS get you your order whenever there is a shipping issues. Please understand that once we hand your package over to the USPS the delivery is out of our hands. If you have not received your order or replacement order within 5 business days then please contact us and let us know so we can take care of you.