dogiti.comReviews of dogiti.com

Why can’t you give no stars? Absolutely shite. Late arriving, wish it never did. Appalling quality.

I ordered the large dog bed @ circa £60.00 the bed arrived shrink wrapped from China?. My first impression was too little filling which was also noted by someone else. I contacted who dogiti who were not very helpful I requested a refund but could not comply with their return policy as detailed in an email, the item had to retuned in original packaging, the item was shrink wrapped. Expensive poor quality item would not recommend.

I wish I had read the review of this company before I ordered a waterproof dog bed from it. Very poor quality product. Disappointing after sales service.

Very Poor Quality and Disappointing Customer Service I am extremely disappointed with this dog bed. After only a few weeks of normal use, the internal lining began to peel away. The bed was washed strictly in accordance with the manufacturer’s instructions, which clearly state that it can be hand washed. Despite this, the company claimed the damage was “probably due to washing.” This raises an obvious question: why state that the product is washable if washing it causes it to deteriorate? When I challenged this explanation, the company then accused my dog of biting or scratching the bed. This claim is entirely unfounded. The damage is to the internal lining inside the cover, and my dog does not chew or scratch his bedding. The company has been completely unhelpful and has refused to replace what I believe to be a faulty product. Their refusal to do so suggests that this is not an isolated issue but rather a result of poor design and substandard manufacturing. In my experience, this product is of very poor quality and failed after only a few weeks of normal use. I would not recommend this dog bed to others.

dog bed took ages to arrive .. it has fallen apart within 4 weeks of use!! absolutely crap!!! Please don't buy from this site. It is a con site...

Item never turned up. Been close to 2 months. Not sure if this is a scam site

Wish I reviewed the company before purchase. Dog bed was too small and demolished within an hour - by my calm and disappointed Labrador! As the saying goes "Buy cheap, buy twice". Don't waist your money.

I wish I had seen these reviews prior to purchase - the reviews on the website are all glowing! The 'waterproof, tough, wipeable and comfortable dog bed' I ordered for over £60, turns out to be flimsy, poorly filled and in just over a month has a few tears and is now completely flat. This bed was not used outside and is a pure night time bed for the dog - so it has not been abused! Having contacted them I got the generic '14 day returns policy' cited to me with absolutely no acknowledgement of any issues only that they had to be fair to all customers by abiding by this policy. At this price point I expected a quality item, and it certainly does not reflect the website description. A good company would try to address genuine issues, and not avoid them completely and hide behind their return policy. I sincerely hope no one else invests in the products if this is indicative of the quality and customer service.