DoggykingdomReviews of doggykingdom.net

The product is average at best. It took over 3 weeks to receive. Customer service is a slow stalling interaction. Simply put there a better products and better service and the same price on Amazon

First, your dealing with a Chinese company that produces and ships from China. Shipping time is at least 3 weeks, or more; potentially much more, even up to and including, never. What should have been the red flag that should have prevented me from making this purchase from Doggykingdom was the lack of a phone number-I missed that and am now paying the price! I gave 1 star because you can’t give 0, but zero stars is much more accurate. A David Perez

I ordered a harness for my dog and when it arrived it did not fit properly. I contacted the company as I wanted to return for a full refund because even though I measured my dog according to their website, it did not fit so I would just take him to a local store to try one for a proper fit. I was told they did not do full refunds however they would "make an acceptation" in this case, I just had to mail it back to them but the catcher is.. you can't mail it back to the company in Florida. No, it has to go to Austria. Which would have cost me an additional $20.00 and by full refund they would not include shipping, etc. so then I am out another $20.00. But they would give me a 40% coupon for another harness and in their words "with that coupon, they don't make any money" So please do not buy from Doggykingdom. they do not care for their customers.

I ordered a dog coat per their size chart and it did not fit - too small. They also did not give me the “discount” at checkout (per website) and I was charged for “free shipping”. It also arrived late. Talking with customer service - I was blamed for everything even though I did nothing wrong (except being a customer) It’s been months now and I am still battling to get my money back in spite of the guarantees listed on the website. Then they wanted me to send it back to Austria - the website lists Orlando, FL. The shipping to Austria costs more than the product is worth, so even if I win, I lose. They don’t care. Worst company I’ve ever dealt with.

Everything is made in China and shipped from China. Still haven't received my order. After 10 days it FINALLY shipped from China with no updates in the last several days. If you dig for this information on their website you will find under 17A that their products are manufactured in China. I still don't see that they disclose everything is shipped from China. I find their website to be deceptive.

This is not well made at all. There is NO connection around throat area except (very flimsy) velcro strap. Don't even try to call for help. You can NOT be connected to a human person. Trust me, there are far cheaper and far better made harnesses like this online. And you can ONLY return for store credit, no refund. I will not be doing business here again. I am FAR from happy.

The mat I received was of extremely poor quality with an offensive order. I contacted them but of course I would have to prove the item damage and I am not interested in another as I would not subject my dogs to the smell or texture. And returns to Austria-costs more than the item. Not a company I will do business with again.

I have purchased 3 harnesses for my golden doodle. They of course fit great. My experience with the winter vests did not work out so well. They were too small. The purchase was from the US but the return has to to AUSTRIA. Over $60 bucks for two lightweight vests. Over half the costs of the vests. DO NOT BUY ANYTHING FROM THIS COMPANY IF YOU'RE NOT 100 PERCENT SURE. IT SHOULD BE MADE CLEAR THAT THE COSTS TO RETURN ANY PRODUCT ARE 10 TIMES WHAT DOGGYKINDOM PAYS FOR SHIPPING HORRIBLE CONSUMER MODEL