DoggykingdomReviews of doggykingdom.net

As of today I still have not received my product. If I would of know it was going to be coming from China I would not have purchased it.

Ordered harness. Took forever to get here. Too large. I wanted to exchange but they would not allow because it was personalized. Dog’s name is on a detachable Velcro patch, it is not imprinted with his name into the harness. Bad customer service. Filed a dispute with PayPal. They credited me with my money. Look elsewhere where someone answers the phone and honors refunds and exchanges.

Awful harness. Two broke in two years. Almost lost the dog both times. My wife will handle the return.Its like I don't want anything back from your people.

Horrible customer service, there is no customer service! Nobody to talk to and no answer to my email. Dog jacket size was way too small when going by their sizing chart. Will donate and be done with this phony company.

This is without a doubt the biggest rip off I have encountered in my entire life. It took 11 days to deliver and I got the shipping information on the 12th day. Wrong size, want fit, you only get 40% credit for right size, or "STORE CREDIT ONLY." "NO REFUNDS!" Cheap Chinese made crap.

This company is miserable. I placed an order and received basic shipping information. Based on that information I submitted a question to customer service asking if the product was being shipped directly from China. Wanted this information to estimate delivery time. Response was that they had warehouses all over the world. Okay, that's nice but it didn't answer my question. Asked again, was provided a link to a spot on its website that says that most of its products are made in China. Okay, but again, not an answer to my question so I asked again. Response was to resend a prior response. Really? How hard is it to say, "yes, this item was shipped directly from China"?

Ordered one singular glow in the dark patch on august 30th. It is now Sept 13th and I still have yet to receive my product. Emailed the company for them to say it was on the way 7 days ago - I checked the tracking and it’s still not even in transit - 3 weeks for a piece of Velcro I could get off Amazon in a day is effing ridiculous. I try to support vendors - but this one is not worth supporting - they have til the end of the week to get me my product or I’ll be asking for a cancellation and a refund - do better. *update - it’s sept 19th and I still don’t have my package, almost a month!!!!*

The single worst doggy company I have dealt with. I recieved the back pack with no receipt. It isn’t the one I had wanted. This is for the back I need a front carrier. I just opened the package and put everything right back in original packaging. Nowi find out that there is only a credi driven back. Please who ever reads this don’t buy from here. Ther are so many other VERY REPUTABLE ANIMAL COMOPANIES who really care about their customers. They DONT! OH YOU CANT TALK TO ANYONE OMM THE PHONE EITHER!