DoggykingdomReviews of doggykingdom.net

Bought for a friends dog, it was too big, they would not exchange! So much for their 100%guarantee! Would not recommend. Very unhappy.

Ordered two months ago, never received my order. Support doesn’t respond, tracking number doesn’t exist. They keep sending me email offers to review products I never received, then don’t respond when I reply. This is a scam! Do not buy from this site!

Ordered two harnesses on December 26th and on December 29th I received an email with a tracking number saying my package was shipped, on January 1st I checked the tracking and it said it was in the US just cleared customs. Here it is January 24th and I still have not received my package when I email and ask all I get back is your package is on its way

I can't review their harness because I still haven't gotten it! I placed an order on December 21, 2019 and I still have t gotten it! The tracking information says "temporarily no tracking information." That is the message that's been up ever since my order shipped. I've emailed them repeatedly to no avail. My credit card has already been charged. What a shady company. All the reviews on their web site are 5 stars but when I dig deeper I find other people having similar problems. BUYER BEWARE!! I think I'm going to call tomorrow and just cancel the order.

I purchased the no pull harness. It did not prevent pulling at all. A head harness or harness that attaches in the front works much better. I reached out to customer service and they recommended I reach out to a dog psychiatrist. Not needed. I have used other harnesses that work just fine. They will not return because it is personalized. The personalization is a velcro tab with dog name and phone number that is easily removed the harness itself is not personalized. Cheap product and poor company ethics in my opinion.

I was so disappointed in my order as soon as it arrived and then in the customer service. The harness is very intense but is missing the one thing it truly needs - a leash hook on the front. Our trainer told us not to use this harness because a leash hook on a dog's back promotes pulling and negative behaviors. Also, the leash and seat belt we ordered as impulse add-ons at checkout because they offer increasing discounts when you reject their first offer, are very flimsy and cheap (yes, I got sucked in which is my own fault). We will likely use the seat belt for now but will buy something safer in the future, but the leash is very thin and not at all worth the money. We were so excited about these products but extremely disappointed when they arrived. I emailed customer service about these issues on Monday and again on Thursday after receiving no response, asking them to honor their satisfaction guarantee. They replied to me saying they are unable to accept returns on customized products, stating that the name and sizing is custom on the harness. In general, I would understand but there is nothing actually custom about the harness; the name/phone number is a piece of easily interchangeable Velcro on the side of the harness and the sizing is not custom at all (XS-XXL). They didn’t acknowledge my disappointment in the cheapness of the other products. But they did offer a 40% discount on a future purchase. I will not be using this discount because I would never buy from this company again. Poor customer service is always discouraging but it feels even worse when it comes off as such a great, animal-focused company on their website and then still fail you.

20 days later and still haven’t received the harness. And the the companies response was they don’t guarantee shipping times.