DoggykingdomReviews of doggykingdom.net

3 months later and my replacement still Is in transit. Pony express at its best. Talk about snail mail. How does Doggykingdom continue to be in business is beyond me when they cannot figure out how to replace ONE dog harness. Again, this “lifetime guarantee” on their products is a farce. I’ve been waiting for a call from a manager- and all I get are stupid emails saying the harness is “in transit” and that they cannot control the shipping due to Covid-19. What a bunch of crap. I haven’t heard these kind of excuses since my kid told me told me that the dog ate his homework. Do yourself a favor and buy your stuff from Chewy or a more trusted company.

WOW! So I receive this from this company! They basically pay up IF you give a positive review: QUOTE DIRECT FROM EMAIL: "We want to give you a $10 voucher for your positive rating on Facebook. Sometimes Facebook asks you what the buying experience on Doggykingdom was like, these questions are related to customer support, delivery times and product quality. If this is the case, take a screenshot of your positive review and send it to doggykingdom.com we will review it and send you a $10 voucher. Thanks a lot."

I ordered the harness and 2 attachments to buckle into the car seat belt securely on April 30. It took about 3 weeks for the harness to arrive but the buckles were not in the package. I contacted customer service on May 22, and they said they would ship new ones to me. The tracking number they sent is bogus, and when I contacted them about it again on June 21, I was told they have no control over the delay or the lack of tracing on the tracking. They asked me to be patient. I've been patient for 2 months. The other thing that is not clear when you order is that you are making an international purchase, thus my bank charged me an additional fee for the transaction. At this point, I'm out about $15, fortunately not more. I doubt I will ever see the products.

Immediately the fabric on the harness began to fray. Within two weeks of use, the harness handle and ring broke off. It was a scary situation where my dog could have been hurt. The company repeatedly refuses to refund my money. Instead, they want to send me a new harness. I do not want another harness that cannot be trusted to stay together.

This company is a FRAUD. I ordered 2 harnesses over 33 days ago. No info about my order, no one to talk to. No emails answered, nothing. Dont waste your time and money!!!! Go to petsmart or Petco. Less headache and it's made in the USA. FRAUDS.

Don't pay them till you receive your product. I have been waiting for over 2 weeks, .. no product. They refuse to refund my money b/c they say it has BEEN shipped. WHERE IS IT? A TRUE SCAM

I would not buy from this site. Placed my order in March and have contacted them 3 times. They responded back with I had to wait longer, let me get your address to look up the delay and are now not responding at all. You can get these from several places online. Don’t get ripped off like I did, order elsewhere.

Try another company. If the product is wrong, they won’t work with you to fix it! Disappointing company at best.