DoggykingdomReviews of doggykingdom.net

This is a warning about Doggy Kingdom's no pull harness. If you buy this harness for walks around the block, it’s probably fine, but if you intend to use it in a vehicle restraint system, it is unsafe in my opinion. But, don't take my word for it. Go to the Center for Pet Safety site, and observe their tests. The buckle is nothing but a standard quick-release buckle (contrary to what the site says) and these are notorious for failing under dynamic loads as would be experienced in a car crash or sudden stop. Under such conditions, the best-case outcome would be injury to your dog's throat, or worse a broken neck or decapitation. Do your research. Also note that the majority of the harnesses they tested that failed were supposedly tested safe by the manufacturer (another misleading claim by this company's advertising). There are also no returns; they will just give you a discount on more merchandise. And finally, as noted by others, it will take forever to get you harness (also contrary to their advertising). Don't be fooled like I was.

As with other people on here. The customer service and shipping are huge issues. Along with the fact they pay people to write positive reviews. I have been in contact with customer service multiple times in over the 2 months since I ordered my 2 harnesses and portable drinking bowl. This is what I get for shipping 2020-06-26 05:47:05CUSTOMS CLEARANCE IN PROGRESS 2020-06-25 22:07:20SHIPMENT ARRIVES IN US 2020-06-25 04:17:35CHINA, SECURITY CHECK IN PROGRESS 2020-06-24 11:52:50CHINA, CUSTOM CLEARANCE IN PROGRESS 2020-06-23 21:20:05YIWU, CHINA, SHIPMENT SORTING 2020-06-23 11:38:20YIWU, CHINA, CJPACKET HAS PICKED UP THE SHIPMENT I have called US Customs and they said any orders like this clear within 24 hours even with Covid-19. So I have $70.00 dollars or so out the door. The company refuses to refund you. I will update if I get the anymore information or a actual product.

I ordered my dogs harness nearly 2 months ago now. I have spoken to 5 different people (not over the phone since apparently that’s not how they run their costumer service) *rolls eyes* no one knows anything. My harness had now attempted delivery twice. I have repeatedly told them they need an access code to enter my apartment building. They consider this an “incomplete address” and have asked me for an additional 4.95$ to resend my harness AGAIN! I asked for a refund and they stated because it is personalized they will not provide me with a refund and it will take an additional 28, I repeat 28 more business days for it to arrive. That puts it at almost 3 months of waiting for this harness!!! DO NOT trust this company, I believe I have been scammed! 45$ wasted! Also from reading other reviews I can confirm that costumer service is a computer sending automated messages. I have received the EXACT same messages as other reviews on the website.

My order was canceled without a reason and no one will answer my email, messenger message or Facebook post. I’m done with your company. I haven’t received an email since June 10, 2020. I really like the harness and want another, but the second order was canceled and no reason or reply was received.

Billy Jul 13, 2020, 11:47 PM GMT+2 Chat started: 2020-07-13 09:33 PM UTC (09:33:32 PM) Billy: Hello (09:33:42 PM) *** Steven joined the chat *** (09:33:47 PM) Steven: Hi, Thanks for reaching us! (09:33:55 PM) Steven: How can I help. (09:34:31 PM) Billy: My order #157638 and i would like a refund. (09:35:09 PM) Billy: I was never informed this was an international shipment with additional charges (09:35:22 PM) Steven: I apologize for that, the order already shipped and cannot be canceled anymore. (09:36:11 PM) Billy: It has been my experience that i will never get the shipment (09:38:34 PM) Steven: Thanks for waiting! (09:38:37 PM) Steven: Don't worry we didn't forget your order 😊. Your order has been dispatched. (09:38:40 PM) Steven: Due to the very high demand in the last days and the worldwide COVID-19 situation it can sometimes take longer. Normally it takes around 10-15 business days after the printing (as we have implemented the highest security standards personalization takes up to 13 days due to the current situation), in total you should receive your package after 28 working days at the latest. You will be notified by email with updates for your order. (09:38:42 PM) Steven: Tracking link: (09:38:46 PM) Billy: I will be notifying as many social media groups for buyer beware. It should have explained things when I ordered. So___ When do you think it will be here (09:39:14 PM) Billy: The tracking tells me nothing (09:39:58 PM) Billy: \I ordered another item with the same tracking o. and never did get anything but excuses (09:40:34 PM) Billy: o-company (09:41:04 PM) Steven: I apologize for that but we make sure here that all ordered items are delivered. (09:41:29 PM) Billy: time will tell (09:41:30 PM) Steven: You can also track your order here: https://t. (09:43:05 PM) Billy: all it says is that it is in customs. that is the same message i got on the other item. that went went on for several weeks and then the vendor said there was a problem (09:43:49 PM) Billy: you should be able to put a tracer on it and tell me exactly when it will be here (09:44:23 PM) Steven: Some orders have longer times for the tracking to be updated, shipping times is not in our hands but of course we guarantee the arrival of your package, due to Covid19 this may take a little longer at the moment. (09:44:45 PM) Steven: The tracking information will be updated on the next few days kindly wait for it (09:44:52 PM) Billy: like i said i will contact every vendor and share my experience (09:45:06 PM) Steven: Your order is now in US and you will receive it soon. (09:45:25 PM) Billy: this is bull. You should have the items already in the US (09:45:47 PM) Billy: \like i said time will tell

Still have not received the leashes and harness I ordered more than a month and a half ago. Instead they sent me two slimming sauna vests! Their fake customer service keeps sending me emails with American-sounding names saying their records show delivery was made and I should check with my neighbors! Then they sent an email saying my package is at their shipper's location (350 miles away) waiting for me to pick it up! It's a scam or gross incompetence - either way, don't get involved with them! Update: After posting this review, Doggykingdom protested to trustpilot that I never had a purchase/service relationship with them and they wanted this review removed. Trustpilot reached out to me for verification and I sent them copies of the order and many of the back and forth emails proving that I did make a purchase and had reached out to their customer service many times. Trustpilot reinstated this review upon verification. This company has no integrity whatsoever and only returned my money when they saw this review. I wonder if the positive reviews that are posted would stand up to the same scrutiny that this review had to stand up to?

I need to know where me replacements are ?? It has been 4 months !!! You Keep telling me an expired tracking # will update and be patient !! 4 months is past patient !!

I've still not received my order Way over due. The tracking number they give you is worthless. It just says in route. No estimates as to when you might receive the item. Only a recording when I call. No real person. Getting all kinds of e-mail from them to order more stuff when I can't even get an answer on the one I still don't have. Very poor response and shipping is a joke.