DoggykingdomReviews of doggykingdom.net

I bought 2 harness's one for each of my dogs. I received the right colors, but I got one of the dogs name on both, also the tag did not have my phone number either. I tried calling but the recording said the best way to contact company is by e-mail. I e-mailed and explained what happened, included my order number and phone number. When I never got reply, I sent another e-mail, still no response. This is the 3rd week and still never heard back. I bought these harness's for my puppies and if satisfied I would be ordering more as they grew. Now I will be looking for another company to buy from.

Purchased this product for my pup, went by their size guidelines and the harness is to big. I kindly asked if I could get a smaller size since the ONLY unique thing about it is if you put your pets info on the Velcro strap. Which could easily be taken off and put on the smaller harness. It’s just horrible customer service. Even after my email exchange with their customer service I received another email letting me know if I wrote a POSITIVE review and sent them a screen shot I’d receive a coupon. Ah NO. I’d give 0 if I could STAY AWAY from this awful company.

This looked like a great product, and the reviews looked okay, so I placed an order for 4 in mid-April. TODAY, August 3, I received the order. 6 weeks after the initial order I contacted the company to see where it was. After some length of time I received a reply that my shipping address was incorrect ( I paid through Paypal, so I know the shipping info. was correct), and they would not refund my money, as the items were personalized. I had to pay a second shipping fee to receive the product. Today I get them. The personalized piece is just attached with velcro!!! They couldn't use these for another order and refund my money? Really? The quality is cheap, and I will not be keeping these. This company is fraudulent, as I have pointed out to them in many emails. Buyer beware!

The company doesn't stand behind there product and wont swap out a product due to being a "specialty" item that consist of my dogs name in velcro I can peel off and send it back without the "Specialty" and get a regular one without "specialty" but this is apparently not an option for this company just save your money life time warranty is a joke.

Buyer beware! I was excited to purchase my first no-pull harnesses for my 2 dogs. I chose Doggy Kingdom based on the product description that I saw on Facebook and ultimately on their website. However, be aware of the specific purchase you make. Any item labeled "personalized," which includes some of these harnesses, is ineligible for an exchange. Such was the case with my purchase. My dogs weigh 20 lbs each and I opted to buy the medium sized, personalized harness, which is recommended for dogs weighing 20-40 lbs. I properly measured the dogs for the correct harness size based on the sizing chart provided; the dogs' weight was in question, but their body shapes definitely pointed me toward the larger size harness that I ultimately selected. WRONG! These harnesses run large. My dogs were swimming in the harnesses. The only thing personalized about the harness was the velcro attachment with my dog's name and my phone number on it. Everything else appears to be standard and non-personalized. However, because I chose a personalized name tag, it made the whole/entire harness a personalized item, and thus ineligible for returns or exchanges. I sent an email to customer service and received prompt and courteous service. Of course I did not get what I want, and it was pointed out repeatedly that I should have paid closer attention to the product description and exchange/return policy. I offered to return the items in exchange for the smaller harnesses, but my request fell on deaf ears. I was making a reasonable request--I was not trying to take advantage of the company to get something more out out the deal than what I paid for. I was offered 40% off on a subsequent purchase--the company pointed out multiple times that they would not be making a profit with this 40% discount. It felt like a slap in the face, and that is putting it politely. I understand that small businesses have a tough time making money, but the way this situation was handled indicated to me that I was not valued beyond this initial purchase. Perception is reality, and I felt like I got the raw end of the deal. Yes, it was my fault for not carefully reading the return/exchange policy, but I could not fully realize the ramifications of my incorrect purchase until it was too late. There are at least a half dozen different companies that come up when you do an internet search for dog harnesses. After careful examination of a competitor's sizing chart and exchange/return policy, I opted to purchase from them--Doggy Kingdom will not receive another cent from me.

The only reason I even gave them a 1 is because I had to. Worst customer service, made me prove I didn’t receive items, haven’t received items in 2 months and get told repeatedly it’s not our fault. The company refuses to refund me the one item I didn’t receive.. horrible service. They care more about a few dollars than helping customers. Current status as of 8/15 - no product no refund

Haven’t even gotten my harness yet and my card information was stolen! Really disappointed. Thought this site was secure!

I think you are scammers. I sent my money but no product since June. I think you need to be looked into. Bad company.