Att Doggovinci, we create amazing customizable products for dog and pet lovers
Doggovinci (doggovinci.com) has 479 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Suzanne M.
Unfortunately my order got mixed up with someone else’s and I received the wrong item. Customer service was very helpful and offered to amend the situation. I chose to get a refund instead. My refund was processed immediately.
Tara B.
Placed an order about a week ago, payment was taken BUT I have received NO communication about the status of my order and it’s a gift. I have emailed the company 2 times to get an update with no response. I have no idea if I’m being scammed. Sure hope not. After I wrote my review the company contacted me and they are working on getting me my order quickly. The preview of my item looks great! I will update again after I receive my order.
Response from DoggovinciNov 21, 2020
Hi Tara, we have sent you multiple emails, including a confirmation email but we have been getting error messages saying that your email is set up to not accept emails from unknown senders. It appears that our last email to you may have gone through, can you please check your email and if there is an issue with your email on file can you please connect to our live chat or contact us through an alternate email? You have absolutely not been scammed but your email is set up in a way where it is not allowing us to contact you. We would be happy to give you a call today if you can send us your phone number through our live chat on our website.
Tristin E.
Looks better from far away but up close it looks very digitized
Response from DoggovinciFeb 27, 2020
Hi Tristin! We're very sorry to hear you weren't completely satisfied, feel free to contact us through our contact us form and we'll try to make things better!
