Att Doggovinci, we create amazing customizable products for dog and pet lovers
Doggovinci (doggovinci.com) has 479 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Nicole D.
I would recommend 10/10! Everything down to the shipping exceeded my expectations and I could not be more happy with my canvas! All of my family and friends absolutely loved it! I’m on to making my next purchase on these awesome canvases!!
Kitten P.
Doggovinci is very organized and responsive. Our friends loved the picture of their two dogs on the motorcycle. It was spot on!!
Henry Kwok Tai W.
Buy from this site for the very first time because I found their designs quite interesting. I want to have a poster that can include my 3 dogs, they don't have it, but the customer service people was very helpful and tailor made some designs for me which make it looks very beautiful. Much better than some other website who never reply your email nor care about your needs. Really appreciated
customer
Great outcome, thank you :)
Response from DoggovinciDec 6, 2024
Thank you Janine for taking the time to write us a review. Please note that our live customization products like our keychain that you ordered are customized by the customer and the preview is provided before ordering, we have photo upload guidelines on each page which indicate to use a quality photo with adequate lighting around the Dog. This is particularly important in the case of a Black Dog. Unfortunately it appears you did not follow the photo upload guidelines and uploaded a photo of a black dog with a black car interior surrounding the dog. I saw the photo you submitted to Joy and with all due respect it is not true that you can not see the dog. In fact, given the photo used, while the car seating background is not ideal given it is black, I am surprised with how visible the dog appears on the keychain. This is normally not a situation that we would consider our responsibility, however I see that Joy kindly offered an exception to you and offered you a re-production at cost with a photo in line with our guidelines. I am sorry but we can not process a refund for a non-returned item, especially in the case of a product that is not defective. If you would like to return the item and would like to speak with me directly. Feel free to reach out to us through our contact us page and put ATTN: Management in the subject line and I would be happy to assist you. Kind regards, Patrick.
TAWNE C.
This is the second time I have ordered from Doggovinci and I could not be happier! Both times the picture was PERFECT!!!
Shawn
Items were perfect and professional. Above expectations and high quality metal.
Sandy F.
The memorial keychain I bought for my daughter when she lost her German Shepherd recently was absolutely beautiful. She cried with the picture and the writing on the back. Very satisfied!!
Sylvia M.
I bought a cute keychain with my dog’s picture who passed and the words in-script on the back
