kellie B.
SCAM!!
I ordered socks from this company on 2/4/2024. I received an email stating my order was being processed and I would be notified when shipped. Never received any additional correspondence. I reached out to the company repeatedly over the next month and nothing. This morning at 3am (3/24/2024) I received an email stating “Hi, As I can see your order was delivered already. Is there anything else I can help you with?” No sign-off, no other information.. nothing. I will be going through my bank to cancel and report as a scam. Do not order from this company.
Response from Doga SocksMar 25, 2024
Dear Kellie, Thank you for your feedback. I understand there's concern regarding the delivery of your custom socks ordered on Feb 4 and delivered by Feb 14. We aim for efficiency and transparency, and your order was delivered within the expected timeframe, as confirmed by the provided tracking link: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400111206210924946771 We’re sorry for any confusion and want to assure you there was no scam. Our commitment is to offer the best value and speed in the USA, and we take your satisfaction seriously. Before posting a review, we kindly ask for a direct message to resolve misunderstandings. Your support means a lot to our small business, and we’re here to help with any further concerns.




