Katelynn B.
Awful Customer Service Experience
If I could give 0 stars, I would. I ordered from this site based off the positive reviews from others. I placed my order over a week ago and they promise 6-7 day shipping. I reached out to customer service since I didn't receive tracking info, however my card got charged. Customer service was terrible and told me "look we have so many clients to deal with," did not even apologize for the inconvenience, and to dispute the charge with my bank rather than give me a refund. I understand that maybe my info got lost in their system somewhere, however the way their customer service handled the situation was absolutely terrible and quite rude. I have never experienced a situation this poor to which it has made me want to write a review, but this was absolutely horrid to deal with. I have worked in customer service before, so I know how difficult a job like this can be, but this interaction was simply terrible. I never received my item and I highly recommend avoiding this company, there's so many other places to get socks like this.




