First, when I called them they were very informative and patient with my questions and concerns.
Second, they were prompt in sending me the information and manual to read, study and review.
Third, the manual was not hard to understand. I also learned a lot.
Response from DogAcademyFeb 20, 2026
Thank you for your review and for choosing Dog Academy! 🎉🐕 We’re honored to be a part of your dog’s training journey and wish you both continued success 🐾🐶
RK
Rebecca K.
If I could give them less I would
In short this is the worst group of people I have ever encountered. They are dishonest and are only interested in money. Unprofessional trainers that are not qualified to manage anxiety in dogs. Rather than being honest with me they took an exorbitant amount of money from me and then told me after the fact that they were not equipped to train my dog because of her behavioral issues. LOOK ELSEWHERE ! The response I received from the company was so untrue. Therefore it requires an edit. I had issues with this company for months and this final incident put the nail in the coffin. They misrepresented themselves and the service they provided. Look at the website it states training rates between 75-130 per hour. When you buy a package as I foolishly did, the rates do not apply. I was charged 160.00 per hour. I just had another reputable trainer come to my home for an evaluation and the difference was night and day. Unfortunately, Dog Academy took 900.00 from me before I realized they were a scam and now my budget is comprised. Therefore I am in a financial deficit which only hurts the dog. Shame on you Dog Academy! Reality -I cannot afford the new qualified trainer because this company took what limited funding I have and now a new trainer will cost more than I can afford. Shame on this company!
Response from DogAcademyFeb 19, 2026
We are very sorry to read this and strongly disagree with several of the claims made.
After reviewing the recorded calls, we do not see anywhere that you were told we could not assist with behavioral concerns. We have a dedicated behavioral training department specifically equipped to work with anxiety and related behavioral challenges, and supporting dogs with these needs is something we handle regularly.
Regarding the session itself, the trainer was briefly on their phone to document training notes and update progress — not for personal use. Proper documentation is part of maintaining continuity and ensuring your dog’s training plan remains structured and effective.
The final in-person session was scheduled for 120 minutes and concluded at approximately 90 minutes. Our understanding is that comments such as “okay, have a good night” were made, which the trainer reasonably interpreted as a cue to conclude the session. There was no intention to improperly shorten the appointment.
As requested, a refund was issued. The amount reflects completed sessions in accordance with the refund policy published on our website. The last in-person session exceeded one hour; however, we only deducted one hour for that session rather than the full scheduled time. The refund calculation strictly followed the policy terms that are clearly outlined and accessible to all clients.
We take allegations of dishonesty and lack of qualification seriously. Our trainers are vetted professionals, and we stand behind the services provided. While we understand that frustration can occur when expectations and experiences do not align, we respectfully disagree with the characterization of our company.
— The Dog Academy Team 🐶
ND
Nicole D.
Krystal Abadie was so informative and…
Krystal Abadie was so informative and helpful. This was my first session and I am already so excited for what's to come. I would recommend her 100% of the time. And dog academy has turned my whole thought process around. Thank you so much for all the help
Response from DogAcademyMar 3, 2026
We truly appreciate your kind words and support! 🐕❤️ Helping dogs and their humans thrive together is our passion. Thanks for letting us be part of your journey 🐾🎉
FO
Fran O.
The training was thorough and very user…
The training was thorough and very user friendly. Thank you.😊
Response from DogAcademyFeb 18, 2026
Wow, thank you for the glowing review! 🌟 Helping owners and their dogs grow together is exactly why we do what we do 🐶❤️ Give your pup some extra belly rubs from us! 🐾
PB
Peggy Berry B.
Very easy to follow
Very easy to follow. Its was informative learned a few new techniques. I am excited to continue on this journey. Thank you
Response from DogAcademyFeb 17, 2026
Thank you so much for your kind words! I’m really glad you found it easy to follow and informative. It’s awesome to hear that you picked up some new techniques—that’s exactly what I hoped for!
Your excitement to continue the journey truly means a lot. Keep going, keep practicing, and don’t hesitate to reach out if you have any questions along the way. I’m cheering you on!
TB
THE BOSS J.
Well I learn a lot of things how to…
Well I learn a lot of things how to treat my dog how to train for sit lay stay and come is fun and good for my dog
Response from DogAcademyFeb 16, 2026
Thank you for the fantastic review! 🌟🐕 We’re thrilled to have earned your trust and look forward to seeing all the amazing things you and your dog will accomplish 🐾💛
JJ
Jeremy J.
I was at first very confused on what I…
I was at first very confused on what I needed to complete but after calling in I was treated with respect and assistance 💯. My heart goes out to you guys keep up the good assistance.
Response from DogAcademyFeb 12, 2026
We truly appreciate your kind words and support! 🐕❤️ Helping dogs and their humans thrive together is our passion. Thanks for letting us be part of your journey 🐾🎉
JW
Joanne W.
They have been very helpful along the…
They have been very helpful along the way of taking this course. I would highly recommend them.
Response from DogAcademyFeb 12, 2026
Thank you so much for the kind words! We’re thrilled to hear that you and your pup had a great experience with our program 🐾🐶 Your trust means the world to us! 💛