Maria T.
I needed one document reviewed
I chose this site because it seemed to offer the tools I needed for my particular document. I had difficulty with this program. Although it did not work for me and my document, that’s not to say that it won’t preform for other users and their document needs. I reached out to the company, and after a few days of conversation, they agreed to issue a refund. I am currently waiting on it to process.
Response from DocumentgeniusJul 17, 2025
We're sorry to hear about your experience and appreciate you bringing this to our attention. We’ll be reaching out to you via email shortly to provide a resolution. Additionally, we’ll look into the issue you encountered with the PDF editor to better understand what went wrong and prevent it from happening again. Your feedback is important to us, and we’re here to help.