DocumentgeniusAt Document Genius, we believe paperwork shouldn’t be stressful or costly. That’s why we offer easy-to-use, step-by-step tools to help you create contracts, forms, and other documents with confidence.Whether you're drafting an agreement, organizing your paperwork, or collecting signatures, we make the process clear, affordable, and hassle-free.
Documentgenius (documentgenius.com) has 728 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Legal Service Providers · Clearwater, Florida
Excellent
Legal Service Providers · Chapel Hill, North Carolina
Excellent
Legal Service Providers · Washington, District of Columbia
Excellent
Legal Service Providers · Boca Raton, Florida
Excellent
Showing 102 reviews with 1 star · Clear filters
Angelina L.
NOTORIZATION VERBAGE IS INCORRECT.
Response from DocumentgeniusAug 20, 2026
Thank you for your feedback. We're sorry to hear that you found the notarization wording incorrect. We understand how important accuracy is in legal documents. We'd appreciate the opportunity to review the issue. We’ll also be reaching out to you via email to better understand your experience and address any concerns you may have.
Josephine V L J.
The document encountered significant formatting issues after being converted to a Word file.
Response from DocumentgeniusAug 17, 2026
We’re sorry to hear that your document experienced significant formatting issues after being converted to Word. We understand how frustrating this can be, especially when you expect the converted file to maintain its original formatting. Thank you for bringing this to our attention. We’ll reach out to you via email to learn more about the issue and see how we can help.
Gordon
I just wanted a simple blank residential lease agreement. Too many steps, too many questions, and I never got what I wanted. CAncel please. cancel cancel cancel
Response from DocumentgeniusAug 14, 2026
Thank you for your feedback. We're sorry the process felt too complicated and that you weren't able to get the simple residential lease agreement you were looking for. We understand how frustrating that must have been. Please send an email directly to [email protected] so our team can assist you further. We appreciate you giving us a try and apologize for the inconvenience.
MOTHER D.
THIS SERVICE IS TERRBILE I DOWNLOAD THE WORD DOCUMENT AFTER COVERSION FROM PDF AND UT WOLD NOT OPEN BOY BYE
Response from DocumentgeniusAug 7, 2026
We're sorry to hear about your experience. We'd like the opportunity to investigate what happened with your converted document and help resolve the issue. Please contact us and send an email to [email protected], and we'll be happy to assist you further.
Tina D.
THIS WAS NOT EASY FOR ME I AM NEW TO THIS WORLD OF BUSINESSES THANK YOU FOR LETING ME TRY
Response from DocumentgeniusAug 3, 2026
Thank you for your feedback. We understand that getting started with business documents can be challenging, especially if you're new to the process. We appreciate you giving Document Genius a try. Our team will be reaching out to you shortly to see how we can assist and help make your experience easier. Thank you for sharing your feedback with us.
Craig M.
did not convert to word.
Response from DocumentgeniusAug 3, 2026
Thank you for your feedback. We're sorry to hear that the document did not convert to Word as expected. We understand how frustrating that can be. Our team will be reaching out to you shortly to gather more details and help resolve the issue. We appreciate the opportunity to assist you and look forward to making things right.
Amber V.
Your forms do not contain the correct notary block for the State of Florida. As of 2020, the FL Statute requires that the notary block contain specifications "physically present" or "online notarization." Therefore, this form is not usable in the State of Florida. There are also issues with line spacing, making the form unattractive.
Response from DocumentgeniusJul 31, 2026
Thank you for sharing your feedback. We're sorry to hear that the document did not meet your expectations, and we understand how important it is for legal forms to reflect current state-specific requirements. We appreciate you bringing these concerns to our attention. Our team will reach out to you via email to learn more about your experience and review the issues you've identified regarding the Florida notary block and document formatting.
Robin
did not work to hard to understand
Response from DocumentgeniusJul 30, 2026
Thank you for your feedback. We're sorry to hear the experience wasn't what you expected. If there's anything we can do to help, please don't hesitate to contact our Support team. We'll also be reaching out to you via email to better understand your concerns and see how we can assist.