Documentgenius Reviews | Read Customer Reviews of documentgenius.com

Documentgenius Reviews | Read Customer Reviews of documentgenius.com

Documentgenius reviews

Showing 495 reviews with 5 stars · Clear filters

Jimmy_James
May 25, 2026
I wasn’t able to cancel my trial before…
I wasn’t able to cancel my trial before getting charged for the next month and Mai was EXTREMELY helpful and was able to secure a refund for me as a one time courtesy. I really appreciate it and would highly recommend these services as the support team is awesome, i simply had no need for them.
Response from DocumentgeniusMay 26, 2026
Thank you so much for your kind words and for giving us the opportunity to assist you. We’re very glad Mai was able to help resolve the issue for you and provide a positive support experience. We truly appreciate your understanding regarding the trial subscription and are grateful for your recommendation. While we’re sorry to hear the service was no longer needed, we’re happy we could assist and make things right for you. We’ll also be sure to share your feedback with Mai and the team. Thank you again for your support!
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Shane D.
May 25, 2026
easy to use...
easy to use...
Response from DocumentgeniusMay 26, 2026
Thank you for your feedback! We’re so glad to hear you found the service easy to use. We truly appreciate your support and hope to assist you again whenever you need legal documents in the future!
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Mercy O.
May 25, 2026
perfect
perfect! I could do many more things than other document processing websites
Response from DocumentgeniusMay 25, 2026
Thank you for your wonderful feedback! We’re so happy to hear that our platform allowed you to do much more compared to other document processing websites. We truly appreciate your support!
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Byron H.
May 23, 2026
Super easy to use
Super easy to use. I would use them again.
Response from DocumentgeniusMay 25, 2026
Thank you for your feedback! We’re glad to hear the platform was super easy to use, and we truly appreciate your support. We look forward to assisting you again in the future!
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Lynn F.
May 22, 2026
Easy to follow directions
Easy to follow directions, templates were just what I needed! I was able to save, email and print them out in no time!
Response from DocumentgeniusMay 22, 2026
Thank you so much for your kind feedback! We're happy to hear the templates were exactly what you needed and that the process was quick and easy for you. We truly appreciate your support and are glad we could help make things simple and convenient.
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Heidi M.
May 15, 2026
Very easy to use and access
Very easy to use and access. Highly recommend.
Response from DocumentgeniusMay 18, 2026
Thank you for your kind feedback! We’re very happy to hear you found the platform easy to use and access. We truly appreciate your recommendation and support. Thank you for choosing LegalTemplates!
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Tam A.
May 14, 2026
This is truly a free website
This is truly a free website. It was exactly what I needed, because the original POA that was issued years ago had an error in it. I was able to correct this error with a one time use. I do not have a need to with a subscription that I will never use now that I'm retired. Thank you Document Genius for help out in this situation.
Response from DocumentgeniusMay 15, 2026
Thank you so much for sharing your experience with DocumentGenius. We’re very happy to hear that the platform was able to help you correct the issue with your Power of Attorney document and provide exactly what you needed during an important situation. We also appreciate your honesty regarding your one-time use needs. We understand that not every customer requires an ongoing subscription, especially after completing a specific document task, and feedback like yours is very valuable to us as we continue improving our service options. Thank you again for choosing DocumentGenius, and we wish you all the best in your retirement.
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Angie L.
May 14, 2026
Thankful for the trial
Thankful for the trial. The app was easy to use. Converted an image to a PDF in seconds. I got exactly what I needed without any issues. Cancellation was simple as well
Response from DocumentgeniusMay 15, 2026
Thank you for your kind feedback! We’re so glad to hear that you found the app easy to use and were able to quickly convert your image to a PDF without any issues. It’s also great to know that the cancellation process was simple and straightforward for you. We truly appreciate you giving our trial a try and are happy we could provide exactly what you needed. Thank you again for choosing our service!
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