Amy W.
I had a billing issue and reached out…
I had a billing issue and reached out to support for help. I heard back quite fast from Andy and he was incredibly helpful and issued my refund immediately. Thank you!
Response from DocumentgeniusJul 17, 2026
Thank you for taking the time to share your experience! We're so glad to hear that Andy was able to assist you quickly and resolve your billing issue by processing your refund. We'll be sure to pass along your kind words to him!




