Doctronic Reviews | Read Customer Reviews of doctronic.ai

Doctronic Reviews | Read Customer Reviews of doctronic.ai

Doctronic reviews

Showing 66 reviews with 1 star · Clear filters

customer
Apr 16, 2026
I met with a physician three times on…
I met with a physician three times on this site and the first couple times he was nice and understanding but this isn’t a service you can count on longterm. Don’t go there asking for injectable meds to control anything chronic. It’s quite ridiculous that I saw three providers in one day as I was directed and no one would help me. Healthcare in America including this is completely broken. Keep your money and insurance benefits and don’t waste your Time on this place.
Response from DoctronicApr 17, 2026
Thank you for this honest feedback. We're sorry you saw multiple providers without getting the help you needed. Doctronic currently does not prescribe injectable medications, and we understand how frustrating it is to learn that after investing time in consultations. We're working to make our prescribing limitations clearer from the start. Kindly please reach out to [email protected] for a full refund. We're sorry we couldn't be the right fit for your needs.
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Briana W.
Apr 1, 2026
40 bucks and went through the whole…
40 bucks and went through the whole conversation with the AI just to be told by the Dr that they don't prescribe what I'm needing (they said it's a controlled substance which is not true in California) and now impossible to figure out how to cancel the service. Would not recommend.
Response from DoctronicApr 2, 2026
Hi Briana. Thank you for this feedback. We understand your frustration. Prescribing limitations should be communicated before you invest time and money, not after. Your refund has been processed, and we're working to improve how we surface these policies earlier. We apologize for the experience.
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Colleen D.
Mar 19, 2026
I didn't need to see my primary care
I need A doctor to prescribe me tricepitide
Response from DoctronicMar 20, 2026
Hi, Colleen! We're sorry for this frustration. However, for new prescriptions, you'll need to see one of our doctors if you're outside Utah or if it's not a renewal. Please reach out to [email protected] if you have questions. We're happy to help.
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Derek Y.
Mar 13, 2026
lost money
wasted 40 bucks to see if it's possible to get prescribed an uncontrolled substance that they can't prescribe which the bot or whatnot didn't mention at all call ended in like 15 seconds
Response from DoctronicMar 13, 2026
Hi Derek! Thank you for flagging this. Our prescribing policies should be clear before you enter a paid visit. We're working to build that into the intake process so no one wastes time or money. We appreciate your patience and apologize for the frustration. We're very sorry. You may file for a refund with one of our patient advocates after emailing [email protected]. We'd also love to give you a free visit for your next one. We appreciate your patience and apologize for the frustration. Thank you, Derek!
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aube marie Q.
Mar 3, 2026
Waste of Time
I spent 15 minutes entering my symptoms and answering questions. I was answering a question about allergies when I get a pop up saying it was being ended due to safety reasons and if I feel like I am going do something to call a suicide hotline. I was talking about getting hives. Such a waste of time.
Response from DoctronicMar 9, 2026
Hi Aube! We're so sorry this happened. You spent 15 mins giving us your info, and to have it end abruptly with an irrelevant safety message is frustrating and confusing. That's not the experience you deserved. We're looking into how this happened, and we appreciate you letting us know.
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Jim B.
Feb 17, 2026
I have tried Viagra a couple of times…
I have tried Viagra a couple of times and it helped but not the solution I'm seeking. That made me horny all night and really wasn't satisfying!
Response from DoctronicFeb 25, 2026
Hi Jim. We appreciate your feedback. Medication responses vary from person to person, and there are other options worth exploring. Our physicians can discuss alternatives that might better match what you're looking for.
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Patient
Jan 20, 2026
I needed a prescription for…
I needed a prescription for bacteriostatic water to dilute my compounded weight loss medication. The AI built into the platform advised me that this would not be an issue. The physician refused to prescribe it for me without providing a reason why. This was a waste of my 30 minutes
Response from DoctronicJan 20, 2026
Hi! We're so sorry for this experience. We would like to make it right for you. Kindly email us at [email protected], and one of our Patient Advocates will get back to you.
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Steven T.
Jan 17, 2026
These people are theifs. They will take your money and do jack shit. Do not i repeat do not fall for this scam. This is the biggest rip of I've ever came in contact with. Save your time and money a
You took my money and did absolutely nothing but waste my time. Then I got to search for hours to try and get my money back and good knows how long that will take or if I will get it back. Biggest theifs around. After your response I say they are lazy thief
Response from DoctronicJan 20, 2026
Hi, Steven! After reviewing your visit on 1/17/26 at 4:30 AM EST, our clinician determined that your concern required in-person urgent care and could not be safely managed via telemedicine. Because the visit could not be completed, a full refund was processed the same day, and we also issued you a complimentary visit code for future use should telehealth be appropriate. If you have any questions or need help using the code, please contact us at [email protected].
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