JS
Would give negative stars
Would give negative stars. This service was completely useless. The "Dr" I spoke to basically gave me wrong information for where to get a sibo test done. Then when I emailed support they told me I had to Google a place myself. So what was the point of using this service if I have to look up the place to do that test?! The Dr didn't really listen to me anyways. I had to tell him what I thought was the problem at what test I need. He didn't seem to be knowledgeable and was just kind of rude and obnoxious. Do not use this service!!! Run!
Response from DoctronicJul 29, 2026
We're truly sorry the experience fell short. Your refund has been processed and a complimentary visit has been added to your account. On the SIBO testing question, our recommendation to search for specialty laboratories or contact your insurance provider is genuinely the most accurate guidance we can offer since availability varies by location and coverage. We're truly sorry if that came across as dismissive, that was never our intention. Please reach out at [email protected] if there's anything else we can help with. 🙏



