DoctronicReviews of doctronic.ai

So after the most recent review they did give me a refund. I had used some kind of email ad they sent me. The whole thing seemed very confused. The ad said something about a regular place to go like family medicine and being home being Sunday I figured I had time to fill things out. I spent a long time filling things out. Even when, almost done, it asked me to fill it out all over AGAIN. I have a complicated history and the only iffy medication is gabapentin - for a well studied leg neuropathy and some back fractures i am fighting and just a neurologist for this week. Theyre “pathological” fractures due to osteoporosis they found on a recent se a bone scan. I am 59, male , active thin etc. So i take that one instead of pain pills. Works for me. One time, last time doctronic filled it. Fast convenient. Asked a few questions but I was asked last time. Not this time. He opened the visit by saying the company does not fill gabapentin anymore. I wish they did, but he said they do not. Company’s and clinics can do as they see fit. My issue was I don’t know how many times I said that this was the main purpose of my visit. AND I even had to repeat it all for reasons unknown. But I am not out and was just preparing and thought using them would be great like the previous time. I also wasn’t planning on an urgent care visit. It just said at the end if I wanted they had someone available. Sure. I was home. But I wasn’t doing an urgent care visit- or so I thought. Now , again it is their perogative to do as they see fit. I am a PA myself looking more for some privacy and convenience and my clinic knows everything i take and my history. I have an extensive heart history and I tell them up front so they know. But I do fine. And I take that one. How easy, if it is a company policy, to have this in the algorithm like I said and just tell us “Thank you for exploring doctronic but since you have listed this in your request that we have adopted a new policy not to prescribe gabapentin in this format. “. Simple and done Other meds like blood pressure meds providers will often refill those for 6 months to a year but we are a little more cautious with meds like gabapentin. Thats all. Understandable. Just don’t make me or others go through so much to have it be no before I even get there. In my emailed “plan” after the visit I got a note for work For what? I wasn’t sick. Why would I have a work note. This is odd too borders on fraudulent. And it says we discussed alot. ALOT. We discussed nothing ! Appreciate the refund. But buyer beware. Just weird all around I’ll let it go. Just felt almost dirty. 2 stars for the refund

It was quick for refilling my tamsulosin prescription, but I take a small amount of tadalafil (5mg) that helps with the effectiveness of the tamsulosin and I wasn't given an option to refill that. Why?

The provider was nice, but they only provide advice. I signed up for the appointment because it is described as full service.