Karen
If they screw up your order, it's on you.
I ordered a fun Santa dress and spent $52.95. They sent a big fuzzy Grinch suit. I contacted customer service and they requested photos of the product, shipping label, etc. I sent it all in. I have been going back and forth by email. They have informed me that I would incur great expense to return it to China, and offered me $8 plus the Grinch suit. I said "no, I don't want a Grinch suit." So they said that they had reviewed the case and the correct product was shipped but I could get $10 and keep the suit. Are you kidding me????