Jin
Be careful with them, they can be shady
If a domain expires, they keep charging you for it, even without reregistering it, until you explicitly go and delete it from the interface. They know they aren't providing a service to you, but don't care. They want to keep taking your money. It's very shady.
Response from DNSimpleSep 15, 2023
Thanks so much for taking the time to write this. I’m so sorry to see that you left our services feeling this way. As I cannot find a specific support ticket based off of the information here, I can’t know for sure, but it sounds like your domain expired and you didn’t unsubscribe? We are a subscription based service, as we don’t want to make any assumptions about what you’re doing with your domains, we will not close your account automatically on your behalf. Can you write into [email protected] and address it to Sarah? That’s me, I’m the VP of Customer Success and I’d love to learn more about what happened and take closer look. I’ll be on the lookout!