Vladislav M.
Shady practices... to keep you paying for nothing
1. Impossible to get any support. 2. They charge you yearly upfront with some random adjustments (of course those adjustments are into their favour.... what are these, why? no explanation provided whatsoever) and you won't be able to transfer domain out without paying upfront for the next year ($60/year for hosting DNS zone... really?!) 3. And you can't switch to monthly BEFORE they charge you for the full year upfront
Response from DNSimpleApr 26, 2022
We're so sorry to hear that this was your experience with us, but so appreciate you taking the time to share. We are having a hard time tracking down previous communications we’ve had with you, but would love to connect. Would you be willing to reach out to us again at [email protected]? You can address it to Sarah, she’s the VP of Customer Success and would be very interested to learn more and see how we can improve!