DNN SoftwareReviews of dnnsoftware.com

We had an urgent issue, and Tony assisted us in resolving it very quickly, and was providing us prompt responses along the way.

As a 10 year user of DNN technologies it takes a lot to stump my team. Recently several issues came up that were beyond the pale. Thanks to the DNN premium support subscription we were able to get an advanced DNN engineer via GoToMeeting and resolve things on the fly without giving access to production. This took an issue that would have been a week to just hours; I couldn't be happier with the Pro support and highly recommend it to any business using DNN.

We built our government website with the DNN Evoq software.Our user community has different skill levels and we wanted something that was easy for all of them to use with little training. This is a great product, and I cannot say enough about the support folks! Probably the best help desk I have ever had to work with! Thanks again for making and standing by this wonderful product!

There are very few things that cannot be accomplished via DNN or its accompanying ecosystem in the world of CMS's. Would highly recommend, great customer support.

We have been using both the community edition and the supported version of DNN (Evoq) for 5 years now, since 2011. I can easily recommend it if you are looking for a .Net based CMS as it has no limits. The built-in modules offer a quick way to get a basic site up and running. If you are going to attempt a more serious implementation, then the 3rd party community and developers are a tremendous asset and getting better all the time. Our sites run with virtually no problems but I have needed DNN support a few times when performing upgrades due to some obsolete 3rd party modules that we still had installed. The support was excellent and they quickly identified the issues and got our sites up and running quickly.

We have been a Evoq customer for over 9 years to provide relevant information and regulations for our 400+ employees and the community we serve. This CMS answered all our requirements and more. We are in the process of upgrading from v6 to v8.5 OR 9 depending on the functionality changes. I have always found DNN Support to be top notch, super friendly, and very knowledgeable. Our experience has shown that Evoq is not as 'easy' to use for everyone. Training has been the biggest roadblock (especially for upgrades) and we are now actively engaged in developing our own online user guide. I have been to the new Docs site and found it to be helpful for more advanced users. DNN has been there for us the entire way. What's next for us? - Social Media! Thanks DNN!

The support staff quickly and accurately diagnosed and resolved my issue

I have been very happy with the level of service I have received from DNN customer support. When I had not reached out for awhile, they contacted me to see if they could assist with anything I was working on or help with any problems I had. I really appreciated that and did use their help on a few things I was struggling with.