William
This was a great experience
This was a great experience. The only suggestion would be that the place that took our samples should be a nicer looking office. The nurse was very nice and professional.

Our mission is to provide the best DNA testing services, accessible and affordable to our clients wherever they are. By providing high-quality DNA tests, we strive to empower our clients with the information they need to discover truth and make confident decisions in their personal or professional lives.
DNA Diagnostics Center (dnacenter.com) has 862 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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William
This was a great experience. The only suggestion would be that the place that took our samples should be a nicer looking office. The nurse was very nice and professional.
Nikki
Wonderful Job
Danielle
Dna appointment was fast and amzing but getting ahold of anyone tgrough phone or email to get copies of the dnas is impossible. So that part absolutely needs work cauae i need my papers asap and cant get ahold of anyone to get them
Response from DNA Diagnostics CenterAug 27, 2020
8/27/20: Thanks so much for testing with us. I see you've spoken with us since you posted this review and got things squared away. Like many companies, the effects of COVID have stretched our capacity in our call center, and so customers may expect longer hold times on the phone, especially at midday, and some slower responses to email. So sorry you had a hard time reaching us, and thanks for understanding!
Jade
The testing was done out in the open with no patient privacy there wasn’t even a sanitary office for the collection to be done it took place in a waiting room because the patient rooms were being renovated and I don’t even know if the sample of the alleged father was taken correctly or the right individual because there was no picture to determine if in fact the collection was from the right individual.
Response from DNA Diagnostics CenterAug 25, 2020
8/25/20: Thanks so much for the feedback. We're so sorry you didn't have a good experience with your DNA collection appointment at that location, but appreciate your letting us know. We'll do what we can to make things right and you'll be hearing from us shortly.
Sarah
For DDC to be such a large, well known company, I expected more professionalism! I wouldn't recommend them to anyone...
Response from DNA Diagnostics CenterAug 26, 2020
8/26/20: We appreciate the feedback. Be assured our goal is always to provide excellent and professional service. One of our managers sent you an email on 8/25 with a direct phone number for you to call so we can personally discuss how we can do better. Thanks!
Trustpilot123
Very easy and fast. The representative made it very easy for me to be aware of my options, and explained everything clearly for me. The process was easy, and fast. I am satisfied with this company.
Response from DNA Diagnostics CenterAug 24, 2020
Thanks so much for your kind words. I have passed on your kudos to both the representative and her supervisors. Take care!
Kristal
DDC was fast with the results a little pricey but they were fast and accurate!!!
Rachel
Great and timely with results. The results page spelled devins name wrong they spelled it with an o. I responded to an email and never heard back, after all the name checking I thought that was o luck it wasn’t quite right. Results were what we were hoping for, were happy except the name misspelling. That was the only thing that was off but the rest was great. Awesome sales rep, really enjoyed talking and working with him. Would definitely recommend this place to anyone looking for dna results for paternity and they told us the gender which was fun! Update: they called and let me know they are sending a new document with correct spelling. She was very nice and informative on the phone and I’m so relieved as I wasn’t sure if I was complaining or just having a minor hormone episode lol she assured me the docs should be spelled right and they are on it to correct the issue. So happy thank you so much! I really love this company. I searched online for multiple places and read sketchy reviews about other companies and this place really is great! My obgyn recommended them and I’m happy I picked this company. I suggest you do the same :)
Response from DNA Diagnostics CenterSep 8, 2020
9/8/20: Hi, Rachel. I have passed on your concern to our customer-service team and you should hear from them shortly.