DNA Diagnostics CenterReviews of dnacenter.com

I love how fast the resaults came back and descret the whole experiance was when calling to set up the viewing of resaults online the customer service was very friendly and speedy. I would recomend this people!

Good customer service, quick results and makes what can be a sensitive and uncomfortable situation easy to deal with.

they had every excuse in the book, I had to go down and take the swab test twice so far.....said the picture was to old and took 2 weeks to let me know that....and only because I called them and ask what the hold up was.......and if u do go to dna diagnostics....ask for Louis the only bright spot of the company.....I will never use them again.......just got a call from DNA and they took 100.00 off my bill and they answered a lot of question for me ...thank u dna diagnostics....so they went from 1 star to 3 stars

So I have come back because I had jim hanigan personally email me explaining to me why some of us had the same SNP'S on our reports and I thank him for taking the time to email me and explain to me especially on this Sunday which I'm sure he could have waited until Monday, but shows that they have GREAT customer service. He has given me reasons to trust my Prenatal DNA test and I trust in DDC thank you even though I have been so stressed, but overall the process was great

First off customer service is excellent. I am disappointed with this company not being able to send my results to the correct destination. I have been battling this company every day for the past week going on to get my results shipped and correctly. Each time the same excuses from every representative. The first tracking info I got after I question the company on fedex destination is incorrect every one insisted it was correct to disregard seeing my package going to Africa. Even after the package clearly arrived in Africa and I still advised this is incorrect they insisted telling me to call fedex which I did "pending case". I called in again another rep gave me a new tracking# for another package showing as Delivered in Africa on FedEx site 3 weeks before mine. I called back only to be told they would just send out a new shipment immediately. To date everyday I have called in and this results has not been sent out delaying my case. Every one keeps telling me it's shipping department each time it is going out today and never goes out. I am in fear of if my results are even accurate at all based off a company sending my info across the world to God knows who. I paid my money without any problems did everything on my end for parties involved and this company advertise accuracy and fast which is false. I am sure they will respond with the cliché "We are so sorry" BS I am so over it......I have to warn people of this before they go into business with this company. I am never one to bash on any business because mistakes do happen. I have called in calm and understanding far too many times to count and so tired...DISAPPOINTED!!!!!!!!!!

This service was very easy to use and a lot cheaper than going to a lab. I would defiantly recommend this service to anyone needing to do a DNA test.

I've used DNA Diagnostics twice and each time the representatives were friendly and professional. They took the time to answer my questions with care. Very informative, very courteous and very professional.

As soon as they got the test a day later I got the results and there available online which got me them even faster.