DkoldiesReviews of dkoldies.com

EDIT TO REPLY: Lol it was one game that I didn't know was counterfeit. You all updated the terms on your website to say "we do not return counterfeit games" after you tried to lie to me about your policy. Again, sketchy business practices and rude unprofessional employees. TL;DR Sketchy Business, SELL AT YOUR OWN RISK I sold a collection through Dkoldies. When I received my payment in the mail, it was roughly $50 short and the only reason given was "counterfeit Pokemon Pikachu yellow." I had no clue the game was counterfeit as I've had it since I was a child. After reaching out to customer support to try and get my cartridge back, they told me they could not distribute it or pay me for it since it was counterfeit, and after some prying, came to the conclusion that the cartridge would be disposed of to take it out of circulation. Fine. But, the representative I dealt with was rude, unhelpful, and lied to me about their policy, claiming they "don't ship items back in lots" and "it's clearly outline on their sell page" and when asked to clarify blew me off. Nowhere on the sell page does it say that, it says "We do not return damaged games" and "all transactions are final." Items not compensated for are not part of the transaction, so they hide under these blanket statements and if they cannot/do not want to pay you for the items you send them, they will keep the items and not send you any sort of compensation. Please be wary about sending your items to DK Oldies, because you'll never see them again, whether you're compensated or not. It's their policy after all.

This company is amazing! All our favorite games/consoles from our childhood AND the customer service is so quick to respond and incredibly helpful! Will definitely be buying again!

Their selection is great and their customer service is top-notch. I would highly recommend if you're looking to make a vintage game purchase, make it from Dkoldies.

I've ordered from DKO four times and my order was incorrect each time. Further, I had a difficult time getting a hold of them for support. I called and emailed for several days in a row and finally, after four days, I got through. In addition, several of the items that I received were damaged. For example, I bought "good condition" games and they had torn labels on the front. It's a good thing they have a 120-day return period because I've had to return most of what I bought. At one point, I talked to the owner over the phone (Joey, I think) and he apologized for my orders. He gave me a $20 credit which I used to buy another "good condition" game that ended up having a torn label. Oh, the irony. Finally, I'll leave you with this: their prices are outrageously high. Shame on me for not looking around a bit to find much better deals elsewhere.

They have every game and console you can think of! Within a day of placing my order, it was shipped and got an email from the owner thanking me for my order. 😀

A couple months back I sent a couple of items to get fix. They said they test their systems but with even a quick test I did when I got my items I noticed that one of the buttons was sticky and would get stuck for a few seconds. I had two GameCube sent in to get fix. When I read the bad reviews online, I decide to look at the vent for the motor and noticed a lot of dust still stuck on the system. I can’t imagine what it looks on the inside of the system. Not only is this a bad look for their repair team but the dust can in fact damaged the system. I did some researching online and noticed that they never clean the inside of the system. I do not trust that the system was clean and I would never spend my money on anything they do. I would advise anyone online to not visit them because you’ll be left with regret.

My husband ordered a game from DK Oldies on January 3, 2023. After ordering they sent him an email with the shipment tracking as if all was good to go, but 3 days later; January 6th, he received another email from them about how they no longer had the game available that he paid for. While these things happen and we're very understanding of that, they didn't even offer a refund for THEM selling my husband a game they didn't have in stock, yet they took his money. Instead they only allowed him to use his money spent as store credit and said that was all they could offer. So they can sell you a game they have listed as in stock, and take your money with no problem, but a refund is a problem when it was their mess up? From all of the other reviews I'm glad all my husband did was order a game so we didn't get scammed out of more money that we are only allowed to use in their shop from their own screw up. Don't sell people something you don't have in stock, and if that mistake does happen refunds should be issued because this was obviously the fault of the companies, NOT the buyer. I am a business owner myself and I would never do that to any of my customers! It is unprofessional, shady and a VERY POOR way to do business.

Great company very trusted