I purchased the F150 carbon frame and wheels and they are the real deal.. It took time to get the build completed scowling the internet for promo codes, free shipping, and no taxes. It’s also a whole different world of pride when someone with a big box build inquires and tell em you built it from the frame up. Went with MRP for the suspension, SRAM drivetrain and brakes, PNW components, and then topped it off with SQLab saddle & handlebar.. What I took away from this experience is the knowledge about downhill biking gained by doing it myself. Looking forward to my next DCB build as they have outstanding support and are quick to respond..
SH
Sabahudin H.
Carbon wheels
“I had I pair of wheels and boy they are so good! I like look and very good quality as well. I am thinking of buying a second set. Thanks.🤗”
CS
Connor S.
The PT29 frame is everything I hoped
I bought the PT29 frame. The frame is a head-turner! I've had people pull up aside me on the highway to ask where the frame was from. This is the 27.5+ hardtail dream, and it's a blast to ride.
JR
Jeremey R.
Wrong item delivered and owner did nothing until I left poor reviews
*Updated 9/15/2023 with dates of correspondence* Buying a set of integrated aero bar and stem from DiyCarbon was a huge mistake. First off the bars I received did not match what the site photos looked like. That was okay because they seemed fine. However, the advertised reach was 77mm and I made the mistake of building this bike up including routing new hydraulic brake lines, without measuring it. After the first ride it didn’t feel right and I found the reach was actually 122mm. That’s an entire hand size too long!
I reached out to Ty, the Owner, with photos and his response was that the stem size was correct, but he made no mention of the reach. It seemed like he didn’t actually understand what reach is. I own eight bikes, 4 of those are drop bar bikes and I’ve been riding and racing for over 30 years, I kind of know a little bit about bike sizing and geometry.
I responded a second time with photos using a digital caliper and did not hear anything until I started leaving poor reviews and filed a complaint with the BBB. He finally responded and we came to an agreement to remedy the situation, but I certainly would not recommend buying from there.
Timeline:
August 4th, 4:03pm - I emailed with photos showing the reach was incorrect.
August 9th, 11:57pm - I emailed again asking for an update.
August 11th, 12:21am - I finally received a response saying the stem length was correct but they did not address the reach issue.
August 11th 7:20am - I emailed again stating the reach was incorrect and asking for a resolution.
August 13th 6:24pm - I emailed again, this time with photos using a digital caliper showing the incorrect size.
August 15th 7:00am - I filed a complaint with the BBB and left this negative review on Trustpilot.
August 15th 11:39pm - I received a response offering a resolution. Stated they took them a few days to investigate the issue. The problem here is I never received a response saying they were looking into it. I didn’t get any proper response until I left a bad review.
Response from DIY Carbon BikesSep 20, 2024
Hey Jeremey,
Sorry for the mix-up. We have been communicating consistently via email and we have resolved this issue by refunding you and not requiring you to return the bar since you stated you have a friend who will use them. Some of the information above is inaccurate and out-of-date. We responded to your concerns before a bad review was left. Ultimately, you provided all the visual measurements we needed on August 13th, we contacted the factory to find out what error was made, we heard back on the evening of August 14th, and we responded the morning of August 15th with the information and the refund. Stating that we didn't respond until the bad review was written is inaccurate, as we were in the regular contract before the review, and the bad review was posted only one day after you provided us with the needed measurements. We did not even see the review until we had resolved the issue with you. We pride ourselves in providing timely and above-and-beyond customer service, as we hope you feel we did with you since we refunded you and let you keep the item at your request.
Thank you,
DIY Carbon Bikes
DS
Duncan S.
Good experience - loving the bike
“I have brought a few frames from Ty at DIY Carbon bikes now and raced them and put fun miles on them here in the UK. The frame is great, has a level of compliance to it which makes it super comfy to ride while still being quick up and down hill.. even on the bumpy and technical stuff.
already considering buying a new one for me as I can't have my wife on the shinny one!”
SF
Scott F.
“Very light - Weightless
“Very very light. Somewhat flexible, but expected. Took a few miles to aquaint myself with the ride. . . Cross country -- with light wheels rolling terrain, no chunky or gnar, great for home trail. Mid state South Carolina”
BD
Brian Denton Ford J.
I Built a full suspension single speed…
I Built a full suspension single speed dream with DIY Carbon Bikes! 21 lbs all said and done; Definitely light enough to race. This thing is fast, really fast!! I went 120/110 on my suspension, and I could not be happy to be riding a full squishy.
LT
Lou T.
“Fantastic wheel sets
“Fantastic wheel sets. I bought two sets of carbon wheels. One set with red nipples and the other has blue nipples and decal accents. The red set rolls on DT Swiss 240 hubs and stock hubs on the MTB. Both sets are lightweight, roll well, and the MTB was easy to set up 2bliss.”
