DIY Carbon BikesReviews of diycarbonbikes.com

So far the shash frame is total awesome. U can play around with all type of sizes of tires. Love the built just like the pros trek slash mtb bike in save lots of money to get high end parts ti put on. Thank you. B

Delivery took almost 4 months longer than expected. (Originally scheduled for 28 Dec 2022, actually delivered 20 April 2022). I purchased a painted frame but got an unpainted one and was not refunded the difference. The bike was supposed to include a headset but one was not included in the packaging. I am giving 2 stars because the frame is very light and looks good.

Paid for express postage and it still took a month for the carbon frame to arrive. I ordered a hardtail and noticed a small crack in the seat tube/top tube which I documented and sent to “Ty” (the CEO), who assured me it was just a fault in the paint work. After 4 hours of labour and lots of money spent on parts I took the new bike for a ride, during the ride I could hear several Pops coming from the rear of the frame. When I got home and had a look the crack had tripled in length there were 4 new cracks around the major one. I have asked for a refund but “Ty” tells l me the cracks are all superficial and should not effect the performance of the bike and offered me a repair kit. Absolute crap. I have a new bike lined up to buy and need my money back before I can afford it but “Ty” is now taking days to reply to emails. I will pursue PayPal for a refund. DON’T BUY THESE BIKES!

May 2, 2022 I inquired about ordering an XCR 29 "Epic" boost frame in the "colorshift green" color and XL size. Ty replies, "Yes that one is available in green color shift! You can put that in the checkout notes and we can do it. Thanks and let me know if you have any questions, Ty". May 5, 2022 I placed the order for the frame for a total of $445. The charge posts to my PNC checking account on 5/13/22. According to the DIY order status page, I should receive my frame between May 20, 2022- June 14, 2022. June 13, 2022 After asking for a shipping update. Ty replies that my frame will ship in 2 days. June 24, 2022 No frame. I ask Ty which shipping courier he is using and replies "It’s EMS and will be USPS on the last leg". Problem, the tracking number Ty provided "T202206155465956" is not a valid. June 25-26, 2022 With still no frame, I ask Ty to cancel the order and provide a refund. His responds telling me the frame has shipped, however the only way for me to "track" the frame is through Ty's website with his tracking number. It is not linked to the actual shipping company's tracking like most online retailers. His tracking # is not a valid EMS #. He is expecting me to take his word that the frame was shipped without providing actual proof. He could not even provide an origin scan. I tell Ty that without proof that the frame shipped, I will contact my credit card company to dispute the charge. Ty's responds with a passive-aggressive "threat": "Disputing the card would definitely delay things including a refund if the item was lost but that is very rare." As of August 24, 2022 Still no frame or shipping updates from Ty.

Lots of back and forth with shipping but received product as described. Will test wheelset shortly.

I purchased a carbon mountain bike frame and a 29" mountain bike carbon wheelset. The frame arrived on time. The wheels were another story. They never arrived. I was forced to call the credit card company and reverse the charge. I was given many excuses and justifications. At the end of the day, they were over a month late and there was not a tracking number to verify they exist. The company responded saying they were shipped to the wrong customer. With all the mistakes I would not choose to work with this company again. They do not seem to have established reliable partners in china where the product is coming from. I would not recommend them to a friend. I am still searching for wheels with almost $4k in parts ready to ride. Buyer beware.