Divorce.comReviews of divorce.com

Save your money and take some time to go to your local courthouse and speak with a FREE family law facilitator. I even spoke with an attorney for free. The representatives from Divorce.com took so long to get back to me, which is frustrating for a time sensitive process. At every question I was told that I would need to speak with an attorney; which I did on more than one occasion. Unfortunately, the attorney's are both expensive ($250+) and do not know the way that Divorce.com works so they were unable to help me with relevant information for filing. The representatives told me that I needed to speak with an attorney in instances that did not require an attorney. All things that the local Family Law Facilitator (again, not an attorney) was able to answer. The paperwork through Divorce.com was not nearly as customizable as I've since learned that the forms actually are. Another thing that the representatives were unable to explain to me. Even after all of that, I ended up having to redo my divorce paperwork and am now just navigating it through the local court system. This experience with Divorce.com was beyond frustrating. I have previously sent Divorce.com an email outlining my frustrations and it was not even acknowledged or responded to.

I didn't really receive any assistance and when I tried to reach out to someone I couldn't get in contact with anyone. My case manager never really got back to be after the first phone call and I ended up spending a lot of money for them to basically email me forms that I could have printed myself. On top of the large sum I paid up front the do reoccurring monthly charges. So you'll end up paying like you hired an attorney depending on the process length. My divorce still isn't not finalized, and I still haven't heard from anyone.

My divorce papers have been lost in the mail for over two months. The tracking number shows it going back and forth between two states. Divorce.com has failed to rectify the problem claiming we are the mercy of the USPS. I tried to File a missing mail report but since I am not the sender or recipient I can do nothing about it. I started the process on 8/10/23. I will change this review once they fix the problem

I spoke to someone on the call and wanted to get help. The gal was just very low energy and not as helpful, friendly. She seemed impatient. Trust me i don't want to be in this situation either. If i knew how to do this i would have done it all myself... i Definitely wanted further assistance in this process to be reviewed by an experienced person. This is been already extremely stress for me. when is filing to court, i am looking for help that it doesn't gets errors in the filing process. Thankyou

Customer service is useless as it’s just a call center reading off a script and actually has no true understanding of the process.

Questions in the questionnaire don’t match the ones on the actual form. The editing process is painful because you can’t just go into the form and make changes, you need to send a message with edits and then wait for them to reopen the online questions that still don’t match. And even though I paid for the expedited processing, the edits after the first review take days.

I tried another service and the interface was very clunky. Yours was much better. What it lacked was the ability to add custom info. That was frustrating. I had to edit the PDF docs myself. I expected a much better interface for 600 dollars.

I paid $1500 for them to incorrectly input my answers into a form, and direct me to another platform for legal questions where I had to pay an additional fee and received very vague answers.