Dividend is a leading national provider of renewable energy and energy-efficiency financing solutions to homeowners. We believe that solar should be an investment, not just another monthly expense and make this possible through offering a comprehensive suite of residential solar loan options to our customers. Our unsecured solar loan, the EmpowerLoan™, continues to expand its product offerings into the home-energy space - including PACE financing. As well, Dividend has developed a comprehensive platform for installation partners and homeowners to streamline the financing process and help our customers achieve their goal of solar ownership.
Dividend Finance (dividendfinance.com) has 594 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
dividendfinance.com
Website
dividendfinance.com
Category
Banking & Money
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 22% of reviews.
Latest
Most recent review: June 2026.
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Since day one, my ability to pay my solar loan has been hampered by a broken website and shifting payment posting dates.
The website is apparently a known issue and after a year, it still rejects passwords on multiple occasions even after accepting cookie settings and verifying the username and password's accuracy.
Several months ago Dividend shifted my loan payment's posting date to the 15th of every month. However, I'm rarely able to render payment on that date as the website will routinely not show my monthly payment due until days later. Yet the due date remains the 1st of every month.
I'm honestly surprised there hasn't been a class action filed on behalf of the millions of customers who struggle simply trying to pay their loan in a timely manner.
LM
Louis M Mozer I.
My Wife Passed away on Saturday night…
My Wife Passed away on Saturday night March 30th and Dividend says that I still need to make payments on the Loan. The Loan is in my Wife's name and she is Deceased
BE
Be
Horrible customer service and shady business practices
I only gave them one star because zero was not an option. Customer service is a joke, worst I have ever dealt with. I financed solar panels with this company in 2023. I put my home on the market in March 2024, it went under contract in early April 2024. On April 22, 2024, a lein was put on my home by this company without any notice to me, this is a shady business practice. So now, we are 2 days away from closing on this house and I cannot even get a person on the phone who can help me get the transfer process started so we can close on schedule. I am taking the solar panels with me, but they have to "approve" it, which they say will take up to 5 business days to process, but first I need to send an email and wait for someone to send me the form I need to fill out, which could take 48 hours alone to get the form. This company has no sense of ethical business practices or customer service, from my experience. Never missed or been late on a payment, but it doesnt matter because they dont care about their customers.
RG
Ray G.
Do not do business with them
Do not do business with them. We got solar panels through ReNu in PA (another issue). An interaction with Dividend has been underwhelming. Due to economy, I wanted to remove an additional payment amount. I had added to pay off early to get away from this company. You cannot change the dollar amount of an autopay. I had to set up a new autopay. When I reached out to make sure not a double payment. The response was look up your statement here.
LE
Liliana Elizabeth Garcia Q.
BEWARE - DIVIDEND FINANCE AKA DIVIDEND SOLAR - SPACEWATER
BEWARE! SpaceWater Systems is working with Dividend Finance and scamming elderly people in Second Ward neighborhood. Our father who was 84 years old at the time and lived on Sherman street was preyed upon by 2 representatives (females) back on August 18, 2022. They represented SpaceWater Systems and told him they were giving away FREE water filtration systems. They fraudulently completed a Dividend Finance financial agreement without his consent, lied on the application stating his yearly income was $65,000 per year and forged his name on the financial agreement. First of all, my father has not worked for approximately 30 years and was living off his miniscule social security check. Secondly, he did not know how to speak, read or write English. Third of all, he barely even knew how to work his cell phone, much less handle an electronic tablet to sign anything. SpaceWater Systems and Dividend Finance are working together to defraud the elderly and are filing liens against their homes. You don't have be a rocket scientist to figure out that an elder person sitting on their front porch that is all run down is probably not working. But they know that when they eventually die, their heirs will not be able to sell the home without paying off the lien. There is already a few Yelp reviews on this company where the victims share similar stories. Some neighbors who live in Second Ward have already come forward and said they were also victimized by SpaceWater Systems and Dividend Finance using the same story that they would get a FREE water filtration system. The victims also compared the financial agreements and they show the same exact yearly income of $65,000. None of these people have worked for years and they don’t speak, write, or read English. I find it interesting that they can immediately find out their credit score, but they fail to perform their due diligence to confirm that the yearly salary on the financial agreements is true. It is a total set-up to scam the elderly. Unfortunately, the people victimized don’t realize they have been preyed upon until they get the invoice in the mail. Out of fear, some of them make payments because they think they are going to lose their homes. If you know anyone who has had the same experience with these 2 companies, please reach out to me. We have to stop them from preying on our elderly parents. Our elderly parents should be enjoying their golden years. They should not be worried about paying off a debt they were defrauded into. I have reported them to all the places the National Elder Fraud website has listed, but if anyone knows where else I can report these companies and what else I can do to bring attention to this matter, please let me know. I would also appreciate it if you could share this story in hopes that other victims can come forward. LET'S PROTECT OUR FAMILIES THAT HAVE WORKED SO HARD TO PAY OFF THEIR HOMES FROM THESE CRIMINALS! CALL LILIANA VASQUEZ AT TELEMUNDO AS SHE IS INVESTIGATING THIS STORY!
Thank you.
CU
customer
Do not finance with this company.
Do not finance with this company if getting a shower installation through Westshore Homes! So I decided to take advantage of the 0% promo to get a shower installation completed. While Westshore did make good on their word when I came across an issue, Dividend did not. I was without a shower for over two months and asked for an extension and they would not honor it even though Westshore determined the materials were faulty. I ended up a paying off the promotion but they would offer no compensation, rude customer service and just overall do not care about their customers!
FS
Fredrick S.
Solar finance company Dividend
Don’t buy solar unless you are in your forever home. You will not be able to sell your home unless you have cash money to pay off the solar loan. Dividend denied a buyer of my property. They were FHA approved to by my home. The buyer was more qualified than I was when I bought the solar panels.
The buyer had 725 credit rating, he had only 2k in debt and makes 165k annually. Dividend told us they could except a 700 credit rating if the buyer had a good debt to income ratio. They lied. And denied my buyers to Assume the loan even after I paid 10k to buy down the buyers cost that I owed on the loan.
MB
Mark B.
The company is a scam with multiple…
The company is a scam with multiple lawsuits, holding up military families from moving cause of orders cause they can't close on their house