You can’t literally see the teams of designers, research and development, or the number of months it took to make a pair of DITA frames. But you will always feel its presence when you hold it in your hands.
DITA Eyewear (dita.com) has 22 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Howard D.
I have to take them back every two or three weeks for agustment. At the price they were this is shocking. I have only had the glasses a few months definitely not worth the price I paid or the trips back to the opticians who have been wonderful. I have no idea what to do next. DITA in the UK must be able to help but don't seem to want to help
Steven N.
Poor design and warranty is worthless.
Mani B.
I want to return items and requested a return label on the 31st of august (I have until the 6th of September to ship it back). They require you to take pictures before sending this, I explained that this requirement is not in their terms and conditions hence they can’t impose this afterwards as a requirement for sending a return label (I’d already packed the items). They never responded again, I’ve sent 3 emails asking them for a return slip, I still haven’t received the return label. Tomorrow is the last day that I’m able to return the items, this is a very easy way for a company to profit, not providing return slips and waiting till the return date has passed before responding. I will never order via them again, this is literally stealing from your customers. I’ve filled a dispute with my creditcard company, hopefully they will be able to get my money back.
garry
Best sunglasses ive ever owned ,but so disappointed in the case that came with them which tore within a few days, so when you consider the glasses cost at £630 one would expect a better quality carry case , that being said I did give 5 stars as the glasses are on another level, but they need to supply a far better carry case as its made of very cheep materials .
Mike C.
The customer service I received from Courtney at Dita was fantastic. I was so impressed I purchased a second pair. It’s refreshing to have great after sales service with a company who stands behind its awesome products. Thank you, Mike
Abdulaziz
I have ordered from their website and I didn’t have a confirmation email I just had a message from PayPal that the order has been refunded and it would take several days to come back If they’re not able to sell it then they shouldn’t advertise it. Now I have to wait to get it.
