The Walt Disney Company, commonly known as Walt Disney or simply Disney, is an American diversified multinational mass media and entertainment conglomerate headquartered at the Walt Disney Studios in Burbank, California.
The Walt Disney Company (disneyworld.disney.go.com) has 280 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
disneyworld.disney.go.com
Website
disneyworld.disney.go.com
Category
Activities & Tours
Location
Burbank, California
Listed on Five Star Index
2026
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Most recent review: July 2026.
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Paid 200$ each ticket for 1 day+taxes and people who paid 40$ for a fast pass just wait 10% of a time for an atraction. This is irrespecteful with the visitors. 2 hours 40 minutes for toy story atraction on January 1st while people wiht fast pass spent 15 minutes. They passed 80% of people with fast pass and 20% people with regular passes. Is my last time at WDW.
MI
Mia
Worst experience
My first time going to Disney and from this experience I will NEVER return here again. From every amusement park my family and I went to (Animal Kingdom, Magic Kingdom), I can truly say we were not greeted as we should. Staff members were very rude and verbally harassed my family multiple times. We traveled a long way to come here and the hospitality and treatment we received was disappointing beyond measures. Don't even waste your time nor money supporting these franchises anymore. We bought a lightning pass to bypass the long waiting lines and the ride we was looking forward to the most was temporarily closed. Such a waste of money!
KS
Kimberly S.
Not any accommodations for my child…
Not any accommodations for my child with medical needs I brought all she needed to survive the day through the magic Kingdom and they refused to allow her shaded wagon because in the sun she breaks out in hives in the sun she looses salt and her blood sugars can plummet and they gave me this stroller that was 5 xs to small or a wheel chair with no shade her medical supplies were all exposed to the sun and heat and may have damage thank you Disney World for the great service will never go back horrible experience
FO
Friend of T.
The Di$ney magic has been replaced by the $
The Di$ney magic has been replaced by the US Dollar It’s now profiteering of an unbelievable scale. I refuse to buy a lighting lane pass on the grounds that some one should not be able to walk straight past someone who has queued for up to two hours (I have heard of much longer queue times ) we have been here for ten days and still unable to make it on to a number of rides. It’s totally unacceptable to ask people to queue for this amount of time.
I most definitely would not return
GW
Gillian W.
I went to Disneyworld 25 years ago and…
I went to Disneyworld 25 years ago and we had an amazing time so I was really looking forward to taking my grandchildren there this year, the 50th anniversary of Disneyworld, Florida.
Sadly, I was bitterly dissapointed. There were a number of issues but the main one was the wait times for the popular rides. I asked several people, when I returned home, how long they thought a wait time should be on a ride designed for under 12s. The answers were between 30 and 45 minutes. I would have found that acceptable; I don't find 200 minutes acceptable - that's three hours and 20 minutes for 7 Dwarfes Mine Train. That was a particulalry bad wait time but most of the popular rides were between 80 and 120 minutes which is still way too long.
Disney - stop being greedy and reduce the number of people you allow in the park at any one time.
The other issues were over zealous security guards who had no common sense and Disney now charge for parking on top of a very expensive entry ticket.
My advice - don't go!
AT
Alexander T.
Bunch of literal morons, feck disney
Absolutely terrible the agent told me to contact a seperate service about my billing, been paying monthly for years and they have no access to it, who am I even paying money to? They need to figure their shi out this is unacceptable I wish I could rate negative 5 stars
TF
Thomas F.
Disney is satanic
Walt Disney has become very woke Antichrist and anti-American what they believe in and what they want to teach our children is just satanic they are going down the toilet thanks to the governor of Florida Disney has gotten too big for their britches we need to continue to bring them down even it means putting them out of business they're overpriced their egos are too high and they think they're above everybody else y
GF
Garrett F.
Shocked and Disgusted by Disney
As with many of the other reviews here, I am shocked and disgusted at the systems Disney put in place over COVID. This is not the experience I remember or enjoyed the dozen other times I have visited Disney World in the past. Instead, it felt more like a thinly veiled cash grab experiment to see how much money they can get out of visitors; most of whome are otherwise likely unaware of all the changes before arriving.
Examples: Magic band 60 dollars. Its possible, but hard to get along without them. If you don't want to spend 2 hours in each line, thats 20 dollars per day per person for lightning lanes, but you first need genie+ and a newer model magic band, which cost money. But keep in mind lightning lanes dont work for newer coasters. That is a separate 20 dollar charge (can be more or less day to day depending on ride and time) a day per coaster. So if you wanted to ride all 4 of the newest coasters that would be around 80 dollars a day per person. Plus the 20 dollar lightning lane a day. These are individual lightning lane passes which work for one ride, and can be purchased for rides around the park. If you dont pay for lightning lanes, this means that anyone who does pay, gets into rides in 5 minutes as opposed to 2 hours. If you wanna park hop to get the most out of ypur lightning lanes daily pass (you can only use the lightning lane pass once a ride per day), then it'll be an additional charge. If you want to add on the water park and sports park, that's yet an additional expense.
Food and snacks have gone up in price. Tickets have gone up in price. Memorabelia has gone up in price. I found it much more difficult to find locations to get free cups of water in the park than ever before. Most stands only sell bottled water, and when i asked for a cup of water in epcot at the alcohol stands, they told me those cups were alotted for alcohol, and that i would have to find water somewhere else or pay for a drink. Which sounds dubiously legal to me.
It was much harder to stay hydrated throughout the hot days than it used to be, without buying drinks. Does magic Kingdom have any water fountains left? If it does have any, they are far and few between and i couldnt find them. I assume this is purposefully, to force visitors to spend more money: which is not only really crappy on Disney's part, but also extremely dangerous. There is zero reason there shouldn't be water fountains all over the park.
In order to get into any popular restaurants you have to book reservations the 60 days early at 7am. We woke up and logged in at 7am 60 days before all 10 days of the trip, and we still couldn't get reservations in half the places we wanted.
Disney World now does a better than ever job of luring you into spending money than ever before. And shutting down the park for a year gave them the chance to develop and implement a grossly predatory monetary plan.
On top of this, they double charged our wrist bands at the end of the trip, which we had been using for purchases in park. So we have spent hours on the phone arguing with them. We see the bank statements and see the exact same amount debited from the account twice. So my checking account is in the negative now as Disney takes their sweet time reviewing bank statements.
I've been to Disney nearly a dozen times, and it used to be the most magical place on earth, but I honestly don't think I will ever go back again. What they have done with their business model is gross, and purposefully misleading and aimed at forcing you to pay a lot more once you're in the parks now.