DiscoveryourmobilityReviews of discoveryourmobility.com

Please do not buy anything from this company. Very poor service and replacements parts are always on back order. They can’t even get replacement tires for their own mobility scooters. Buyer beware

I bought an Electra seven HD bariatric wheelchair from distributor Discover Your Mobility and also call the people I bought it from online wheelchairsusa.com. I have an error code 42 with my electric wheelchair when I called Discover Your Mobility. They said they couldn’t give me any Technical Assistance. They had to have a work order to just ask a question because it might be a warranty related issue! I don’t even know if it’s a warranty issue but that’s really not the point I’m an amputee and a veteran and I’m kind of stuck at a business away from home because the wheelchair won’t work you can’t push it can’t go nowhere so I’m just stuck. I wouldn’t buying anything from Discover Your Mobility! Funny thing is you could call and get parts from them for which I’ve had to do frequently but they won’t help you win in a jam with problem-solving they want to work order. Unacceptable.

My husband never had a chance to use the product. We received the wheelchair when my husband went into rehab. Unfortunately, he passed away very unexpectedly. I called the company & the operator was extremely rude & unsympathetic. She stated its been over 30 days. I told her we did not have it for 30 days and it was never used. She didn't care. Then I emailed the company to see if they would make an exception because of my husband's death. I am on a very strict income now. NEVER received any response from the company. You would think a company that deals with medical equipment would be a little bit more sympathic.