Jonathan H.
Received Swiss cheese kayak
Bought a kayak from them Didn't inspect soon enough Was riddled with holes upon arrival, covered in dried glue and had sand and grit inside it Clearly not usable - tried repairing holes but worse than swiss cheese and unsafe as vinyl was to terribly dried out and cracked and popped with minimal air pressure 14 day return policy and didn't realize until too late Tried emailing customer service multiple times and no response and no one answering phone # on their website so unable to get any response Horrible product Horrible service 100% recommend checking gear upon arrival and 100% recommend NOT using this vendor in the first place
Response from DiscounttodaySep 12, 2023
In case of defective goods, please provide product images after receiving the goods. We cannot process your case because you purchased this item a long time ago and are not sure whether you have used it for a long time or not.



