DiscounttodayReviews of discounttoday.net

Response from DiscounttodayJun 22, 2026

Thank you for your reply, and we sincerely apologize for any frustration or convenience this situation has caused you. We want to make sure your concerns are addressed properly. Our team is currently retrieving your previous emails and reviewing your Trustpilot rating to fully understand the issue you encountered. To help us expedite a resolution for you right away, could you please briefly let us know if your request regards a missing delivery, a damaged item, or a refund? Once we match your details, we will immediately take the necessary actions to resolve this for you. Thank you for your patience and for giving us the opportunity to make things right.

Response from DiscounttodaySep 6, 2025

Thank you for letting us know. We’ve reviewed your order, and it appears that 1 item was damaged during shipping. A refund for that item has already been issued back to your original payment method. We sincerely apologize for the inconvenience and appreciate your understanding. Please don’t hesitate to reach out if you need further assistance.

Response from DiscounttodayMay 7, 2025

We sincerely apologize for the inconvenience you've experienced. Please rest assured that the product we shipped to you was brand new and not a returned item. We deeply regret the missing hardware and the complications you faced with the replacement pieces. We are continuously working to improve our quality control processes and customer service to prevent such issues from happening in the future. Thank you for your patience, and we truly appreciate your understanding.

Response from DiscounttodayMar 20, 2024

We deeply regret any inconvenience caused by your order. We confirm that UPS successfully delivered your order, and proof of delivery has been emailed to you. Regarding payment, our accounting department recently discovered an error in February's transaction; the payment for your order was canceled instead of being processed. We apologize for the delay in addressing this issue, as it took us five weeks to respond. Your cooperation in reviewing the solution outlined in our email would be greatly appreciated, as resolving this matter is of utmost importance to us. We sincerely hope for your understanding and kindness in this matter.

Response from DiscounttodayFeb 20, 2024

We're deeply sorry for the disappointment caused by the cancellation of your order. It's never our intention to advertise products we can't fulfill. We understand your frustration, and we're actively working to improve our inventory management processes to prevent such occurrences in the future. If there's anything we can do to make it right or assist you further, please don't hesitate to reach out to our customer service team. Again, we apologize for any inconvenience this may have caused.