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Discounttoday (discounttoday.net) has 305 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Danny S.
Purchased an item for 130+ dollars, and then proceeded to refund me stating “this item has been out of stock” Imagine selling an item that you don’t have in stock and then insinuating to the customer that they should have known or something. Take your money elsewhere.
RB
My purchase went from place to place, each would charge my account different amounts than what was quoted for what I had originally wanted to buy. This was a 7 dollar difference. Overdraft my account due to the continuous charge, then no charge, then another charge for the 4 different places that said they had my order. Then it came from a completely different place. Such a scam. I will never recommend or use this website again. It was confusing, frustrating, and giving my personal information to multiple businesses while still paying more for the final product. Absolutely the worst experience.
Response from DiscounttodayJul 29, 2026
Thank you for leaving your feedback. We are sincerely sorry for the frustrating experience you had with your order (#700433). We believe there may have been a misunderstanding regarding how our order processing and pending authorization holds work. We never intend to overcharge or share your information inappropriately, and we take concerns like yours very seriously. Our Customer Care team has already reached out to you directly via email to explain the charge details and assist you in resolving this issue completely. Please check your inbox so we can work together to clear up any confusion and make things right for you. Thank you for your patience and cooperation.
Jerry LEGO J.
I personally feel this is a risky site as they collect credit card info based on compelling pricing then cancel the order on you a few days later. Not worth the risk of exposing your cc info to a questionable retailer. Jerry
Response from DiscounttodayJul 14, 2026
Thank you for sharing your feedback, and we are deeply sorry to hear about your experience. We completely understand your concerns regarding online security, and we take reviews like yours very seriously. To help us investigate this right away, could you please provide your order number? With that information, we can look into your account details, find out exactly why your order was canceled, and ensure everything is properly resolved for you. Please rest assured that we process all transactions through a secure, encrypted payment processor, and we never store or have access to your full credit card information. We look forward to your response so we can look into this matter immediately.
David P.
My order was canceled, they say they can't ship and now waiting for cc to be refunded.
Response from DiscounttodayJun 22, 2026
Thank you for reaching out to us, and we sincerely apologize for the inconvenience caused by the cancellation of your order. Due to an unexpected shipping restriction with our carrier network, we were unfortunately unable to fulfill and dispatch this package to your location. We want to inform you that we have already processed a full refund back to your credit card. Depending on your bank or financial institution's standard processing times, the funds should appear back in your account within the next 3 to 5 business days. We truly appreciate your understanding, and we hope to have the opportunity to provide you with a better shopping experience in the future.
Customer
Found a great product for a great price, ordered it May 27. On June 1st, (after 4 days) I received a notification that my order was canceled because shipping would take too long. I wouldn't mind waiting, but they didn't offer that option. I'm pretty sure they didn't want to cover the shipping costs when they saw what that would cost. They said it was because they bake timeliness. apparently only for them, as now I must spend more time finding the product. Terrible way to handle an order.
Response from DiscounttodayJun 5, 2026
Thank you for sharing your feedback, and please accept our sincere apologies for the frustration and inconvenience caused by the cancellation of your order. We completely understand your disappointment regarding how this situation was handled and the extra time you now have to spend looking for the product. Our automated system is designed to prioritize timely deliveries, and orders are sometimes canceled if our regional logistics partners cannot guarantee a standard delivery window. However, we recognize that we should have provided you with the choice to wait for your items rather than making that decision for you. Your feedback has been shared directly with our management team to help us re-evaluate our cancellation policies and improve our customer communication options moving forward. We truly regret wasting your time and failing to deliver the service you expected from us. If there is anything else we can assist you with or if you have any further questions, please do not hesitate to contact us.
Keith
I order two items for $140 a peace so I paid $280 but they sent me back $140 and not responding back to give me back the rest of my money. They a scammers.
Response from DiscounttodayMay 18, 2026
Thank you for contacting us, and we apologize for any confusion regarding your order and refund. We want to clarify that you placed an order for a quantity of 2 items. We have successfully fulfilled and delivered 1 of the items to you. Unfortunately, the second item was out of stock, which is why we issued a refund of $140 for that remaining item. We have previously reached out to you via email regarding this matter. Please reply directly to this email or check your inbox so we can assist you further and ensure everything is resolved to your satisfaction.
Tracey C.
I place an order for 3 items and only 1 item showed up. No communication from them until I inquired about where my other 2 items were. Only then did they tell me that the other 2 items were out of stock and would not be sent to me. I will not be using this company again.
Response from DiscounttodayMay 18, 2026
Thank you for reaching out, and please accept our sincere apologies for the inconvenience and any misunderstanding regarding your order. We want to clarify that as soon as we discovered the other 2 items were out of stock and could not be fulfilled, we immediately sent an email to notify you and processed a full refund for those undelivered items. Please kindly check your bank or payment account to verify the refund. If you have any further questions or if there is anything else we can assist you with, please feel free to reply directly to this email.
Alan D.
I ordered my product on April 26, 2026. My order was then canceled May 6, 2026 by Discount today sighting that delivery time was too long. I have sent numerous Emails and called several times to find out when I would receive my money back. As of today, May 12, 2026, I have not received my money, phone call, or text message. I would never use them again. There customer service does not exist.
Response from DiscounttodayMay 18, 2026
Thank you for reaching out to us. We sincerely apologize for the frustration and worry this situation has caused you, and we want to assure you that your satisfaction is very important to us. We would like to clarify that as soon as your order was canceled on May 6, 2026, our system immediately processed your full refund back to your original payment method. We also reached out to you via email at that time to confirm the cancellation and provided full screenshot proof of the successful refund transaction. Once a refund is issued on our end, the time it takes to appear in your account depends entirely on your banking institution's processing times, which typically take 3 to 7 business days. We kindly ask that you check your banking statement or contact your bank directly to confirm that the funds have cleared. If you still do not see it or need us to resend the refund confirmation details, please reply directly to this email so we can assist you right away.
